Overview: C2CRM and OutSystems as CRM Category solutions.

C2CRM focuses on features such as drip marketing and social media analytics, enhancing customer relationships primarily in the manufacturing and IT sectors. OutSystems prioritizes communication management and engagement, with a strong emphasis on workflow management, favored by diverse industries like software and consulting. Both offer robust support options, but OutSystems stands out with its high emphasis on ease of migration, making it appealing for businesses wanting quick implementations.

C2CRM and OutSystems: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

C2CRM aids businesses by supporting drip marketing and social media analytics, enhancing process automation for firms in sales and proposal management. read more →

OutSystems supports sending and managing communications and follows up on engagements, deeply integrated into business documents and workflow management. read more →

Business Goals

C2CRM helps expand customer bases and foster strong relations, focusing on international market entry and product launches. read more →

OutSystems improves ROI through enhanced digital presence and risk management, facilitating customer acquisition and engagement scalability. read more →

Core Features

C2CRM offers custom reports and easy data integration, supporting analysis and compliance, which suits enterprise needs. read more →

OutSystems provides powerful training features and extensive data import capabilities, promoting agile project development and security. read more →

Vendor Support

C2CRM provides continuous 24/7 support and engages via phone and chat, catering to enterprises needing reliable assistance. read more →

OutSystems stands out with comprehensive onboarding and training options, supported by a robust chat and phone support network. read more →

Segments and Industries

C2CRM is predominantly used by enterprises in manufacturing and oil, encapsulating a focus on large-scale operations. read more →

OutSystems is favored by mid-market and large enterprises, seeing diverse applications in technology and consulting sectors. read more →

Operational Alignment

C2CRM integrates deeply into enterprise operations, aligning with complex manufacturing workflows to streamline task management. read more →

OutSystems fits well with diverse business needs, facilitating seamless communication and scalable engagement workflows across industries. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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C2CRM in Action: Unique Use Cases

Why is C2CRM the best choice for Relationship Management?


OutSystems in Action: Unique Use Cases

How can OutSystems optimize your Training & Onboarding Workflow?

How does OutSystems facilitate Engagement Management?

How can OutSystems enhance your Workflow Management process?

Why is OutSystems the best choice for Helpdesk Management?

News

Latest C2CRM News

TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner

C2CRM named “2024 Customer Product of the Year Award” C2CRM Honored for Exceptional Innovation The 2024 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their […]

The post TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner appeared first on Clear C2.

15/04/2024 - source

Latest OutSystems News

OutSystems Named a Leader in G2s Inaugural 2025 Grid Report for Low-Code Development Platforms - Business Wire

OutSystems has been recognized as a leader in G2's first Grid Report for Low-Code Development Platforms in 2025.

18/12/2024 - source

Business Setting

C2CRM

OutSystems