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C2CRM vs Shape Software: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for C2CRM medium Failure Risk for Shape Software low
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Comparison Summary

This comparison report of C2CRM vs. Shape Software is based on a specific set of business needs and context. The comparison uses 1011 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing C2CRM and Shape Software

C2CRM, Shape Software, Solve CRM, FreeAgent CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

C2CRM covers Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.

Shape Software focuses on Capturing Leads with Promotions, Lead Nurturing with Promotions, Drip Marketing with Text SMS, Sales Document Management with Offline, etc.

"C2CRM allows us to manage large amounts of technical documents required by our customers as well as track the dissemination of the documents to the customers and conversations associated with that process. " - Douglas B

"With Shape, everything is made simple and easy to understand. Their customer service is quick and efficient if I ever need help with anything in the system. Before Shape, I was using multiple systems, but now everything is one place. My leads are or...ganized, and everything is tracked with tags. Added bonus: Shape connects to your calendar and emails. " - Nat Connella

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo C2CRM

Focus area

Software Failure Risk

  • medium

logo Shape Software

Focus area

Shape Software is better than C2CRM for

Software Failure Risk

  • low

About

Flexible CRM that manages client relationships throughout the sales cycle.

CRM that connects team, applications, and clients in one centralized hub.

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

44

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction

drip marketing

Read Reviews (15)

Read Reviews (19)

social media management

Read Reviews (13)

Read Reviews (2)

social media analytics

Read Reviews (13)

Read Reviews (2)

relationship management

Read Reviews (12)

Read Reviews (1)

workflow management

Read Reviews (12)

Read Reviews (14)

sales document management

Read Reviews (12)

Read Reviews (18)

proposal & quote management

Read Reviews (12)

Read Reviews (3)

collaboration

Read Reviews (10)

Read Reviews (3)

contact list management

Read Reviews (7)

Read Reviews (1)

products & pricelist management

Read Reviews (4)

Read Reviews (0)

helpdesk management

Read Reviews (3)

Read Reviews (3)

generation of new leads

Read Reviews (3)

Read Reviews (8)

knowledge management

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (12)

engagement management

Read Reviews (2)

Read Reviews (12)

engaging and following up

Read Reviews (2)

Read Reviews (12)

communication management

Read Reviews (2)

Read Reviews (7)

sending & publishing communications

Read Reviews (1)

Read Reviews (6)

training & onboarding

Read Reviews (2)

Read Reviews (2)

lead qualification

Read Reviews (1)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (3)

competitive intelligence

Read Reviews (0)

Read Reviews (4)

billing and invoice management

Read Reviews (0)

Read Reviews (2)

advocacy management

Read Reviews (0)

Read Reviews (2)

conversion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 6 more

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • text SMS

  • video

  • phone calls

  • offline

  • point of sale

  • newsletter

  • website

  • user generated content

  • blogs

  • on premises

  • See 9 more

  • e-mail

  • promotions

  • text SMS

  • video

  • phone calls

  • offline

  • point of sale

  • newsletter

  • website

  • user generated content

  • blogs

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting