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C2CRM vs TRACK CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of C2CRM vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 893 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing C2CRM and TRACK CRM

C2CRM, TRACK CRM, Solve CRM, FreeAgent CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

C2CRM covers Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.

TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

"What was needed was a software that could automate data entry into a system that easily tracks all of their requests while notifying all the stakeholders of the completion of every stage in the process. " - Jessica Kosty

"The data that we’re able to capture with TRACK really helps us serve our customers better by just giving a super personal experience and in hospitality that’s what it’s all about. " - Sage Hospitality

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo C2CRM

Focus area

Software Failure Risk

  • medium

logo TRACK CRM

Focus area

Software Failure Risk

  • medium

About

Flexible CRM that manages client relationships throughout the sales cycle.

Enterprise solution that connects all guest data points in one central location

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

43

36

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction



social media management

social media analytics


relationship management


workflow management


sales document management

proposal & quote management



contact list management



products & pricelist management


helpdesk management


generation of new leads


knowledge management


campaign management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



training & onboarding



sales call management






conversion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 6 more
  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more
  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting