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Calabrio Workforce Management vs 17hats: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Calabrio Workforce Management vs. 17hats is based on a specific set of business needs and context. The comparison uses 1541 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Calabrio Workforce Management and 17hats

Calabrio Workforce Management, and 17hats belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Calabrio Workforce Management covers Forecasting, Engagement Management, Contact List Management, Helpdesk Management with Offline, etc.

17hats focuses on Sales Document Management with E-Mail, Workflow Management with E-Mail, Capturing Leads with E-Mail, Communication Management with E-Mail, etc.

"Calabrio is designed for people who need to quickly find specific data to get the job done. " - Beth Bax

"Before 17hats, my balloon decorating business was disjointed. I had systems in place but none of them worked together. With 17hats, I’ve been able to combine all of my clunky systems into one smooth workflow. 17hats is my employee of the month, ever...y month. " - Sara Meyer

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Calabrio Workforce Management

Focus area

Calabrio Workforce Management is better than 17hats for

Software Failure Risk

  • medium

logo 17hats

Focus area

17hats is better than Calabrio Workforce Management for

Software Failure Risk

  • medium

About

Elevate Your Approach to WFM | Calabrio WFM

A Perfect Business Tool For Solopreneurs -17hats

Financials

M&A

SERIES A

Business Need

Total Processes
(we found evidences for)

25

46

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


contact list management


helpdesk management


products & pricelist management


customer feedback management

measuring customer satisfaction


sales call management


workflow management


communication management

sending & publishing communications


sales document management

contract management




training & onboarding



generation of new leads



billing and invoice management




campaign management


payment management



revenue cycle management


calendar management


conversion management


relationship management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Establish thought leadership

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • point of sale

  • promotions

  • coupons

  • on premises

  • user generated content

  • blogs

  • print media

  • magazine

  • See 9 more
  • e-mail

  • website

  • phone calls

  • offline

  • point of sale

  • promotions

  • coupons

  • on premises

  • user generated content

  • blogs

  • print media

  • magazine

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting