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CallSource vs Microsoft Forms: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CallSource vs. Microsoft Forms is based on a specific set of business needs and context. The comparison uses 2953 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CallSource and Microsoft Forms

CallSource, Microsoft Forms, Marchex Call Analytics, Convirza Call Tracking, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CallSource covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Coaching with Phone Calls, Helpdesk Management with Phone Calls, etc.

Microsoft Forms focuses on Customer Feedback Management, Engagement Management with Website, Collaboration, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CallSource

Focus area

CallSource is better than Microsoft Forms for

Software Failure Risk

  • medium

logo Microsoft Forms

Focus area

Software Failure Risk

  • low

About

CallSource | Performance Management for Sales and Marketing

Microsoft Forms - Easily create surveys, quizzes and polls

Age

1975

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

63

43

Total Goals
(we found evidences for)

13

7

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


sales call management



helpdesk management



rating and review management


performance management


campaign management

campaign monitoring

campaign analytics


social media management

social media analytics

engaging on social media


engagement management

engaging and following up



generation of new leads



training & onboarding


reputation management


customer feedback management

measuring customer satisfaction


contact list management


conversion management


competitive intelligence





personalized marketing


conference call management


sales document management



opportunity management




content management



workflow management



Top Goals

Goals Achieved

  • Improve ROI

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve internal communications

  • Improve visibility

  • Grow market share

  • Build brand awareness

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • See 10 more
  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Improve navigation

  • See 4 more

Top Channels

Channels Used

  • video

  • website

  • e-mail

  • phone calls

  • social media

  • chat

  • user generated content

  • blogs

  • Skype

  • LinkedIn

  • promotions

  • offline

  • point of sale

  • See 10 more
  • video

  • website

  • e-mail

  • phone calls

  • social media

  • chat

  • user generated content

  • blogs

  • Skype

  • LinkedIn

  • promotions

  • offline

  • point of sale

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

high

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting