Microsoft Forms Overview

Microsoft-Forms is a free tool to create online surveys, forms, polls, and quizzes. It uses AI to simplify creating questionnaires and gathering responses.

Use Cases

Customers recommend Customer Feedback Management, Engagement Management, Collaboration, as the business use cases that they have been most satisfied with while using Microsoft Forms.

Other use cases:

  • Workflow Management
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Social Media Analytics
  • Event Management
  • Market Research
  • Engaging On Social Media
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using Microsoft Forms.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Acquire Customers
  • Improve Navigation
See all business priorities See less business priorities

Microsoft Forms Use-Cases and Business Priorities: Customer Satisfaction Data

Microsoft Forms works with different mediums / channels such as Website. and Video.

Microsoft Forms's features include Feedback Surveys, Gamification, Contests/Quizes, etc. and Microsoft Forms support capabilities include Email Support, Chat Support, Phone Support, etc. also Microsoft Forms analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It is easy to collaborate with others or simply share as surveys/quizzes...." Peer review by Rachael A, Administrative Assistant, Education

Peer review evidence (same sources as the product rating summary)

"...The post Usage of Microsoft Forms in Office 365 to Survey Customers appeared first on Veelead...." Usage of Microsoft Forms in Office 365 to Survey Customers
"...Engage with Microsoft on their community site, share your experience with Microsoft Forms Pro, and vote on future updates. ..." Send and Analyze Quizzes/ Surveys in Microsoft Forms Pro
"...Teachers constantly seek innovations that allow us to interact, share, or collaborate with colleagues, students and parents...." Peer review by Ana S, DOCENTE

Microsoft Forms, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Microsoft Forms

Top Industries

  • Information Technology and Services
  • Banking
  • Education

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Microsoft Forms is popular in Information Technology And Services, Banking, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.

Microsoft Forms Customer wins, Customer success stories, Case studies

Why is Microsoft Forms the best choice for Customer Feedback Management?

What Are the key features of Microsoft Forms for Engagement Management?

How can Microsoft Forms optimize your Collaboration Workflow?

How can Microsoft Forms enhance your Workflow Management process?

How can Microsoft Forms optimize your Sending & Publishing Communications Workflow?

14 buyers and buying teams have used Cuspera to assess how well Microsoft Forms solved their Other Demand Generation needs. Cuspera uses 871 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

 

Toronto Blue Jays - Sports - Large

Microsoft Named Official Partner of the Toronto Blue Jays

Toronto, Canada

Microsoft has partnered with the Toronto Blue Jays to integrate cloud and AI technologies, enhancing fan experiences and sports operations. This multi-year deal includes branding initiatives and coll...aboration on data analytics to improve decision-making and innovation in sports.

Read on →
 

Broadcom - Technology - Very Large

Microsoft ends one of the last ways to buy VMware without big bundles

San Jose, USA

Microsoft will retire the license-included version of Azure VMware Solution (AVS) by October 31, 2026. Customers must acquire VMware Cloud Foundation (VCF) licenses from Broadcom and transition to a ...different Azure setup by August 30, 2027. This move aligns with Broadcom's strategy to focus on larger customers using VCF.

Read on →
 

PLDT and Smart Communications, Inc. - Telecommunications - Very Large

PLDT and Smart Partner with Microsoft to Accelerate AI-Powered Transformation

Philippines

PLDT and Smart Communications have partnered with Microsoft to integrate AI into their operations using Microsoft 365 Copilot. This collaboration aims to enhance efficiency, decision-making, and inno...vation across the organization. By embedding AI into everyday workflows, PLDT and Smart are transforming processes in finance, procurement, and customer service, focusing on long-term impact and capability building.

Read on →
 

Microsoft Customer and Partner Solutions (MCAPS) - Information Technology And Services - Very Large

Redmond, USA

Microsoft Customer and Partner Solutions (MCAPS) used Power Automate Process Mining to improve their demand generation process. The team analyzed event log data and used Copilot to find bottlenecks a...nd inefficiencies. They discovered that 20% of cases required rework and the review loop was the main bottleneck. By automating steps with Power Automate and Copilot, they expect to cut the process timeline from 12 weeks to 8 weeks. This case highlights the impact of AI-driven process mining and automation for marketing operations.

 

Undisclosed victim organization (BlackByte ransomware case) - Large

Microsoft Incident Response investigated a BlackByte 2.0 ransomware attack. The attacker moved from initial access to full impact in under five days. They exploited unpatched Microsoft Exchange Serve...rs and used tools like Cobalt Strike and AnyDesk. The attacker stole credentials, moved laterally, and exfiltrated data using a custom tool. The attack caused major business disruption for the victim organization.

 

Reliable Electric - Construction - Small

Canada

Reliable Electric used Microsoft Power Platform to replace a costly, hard-to-use legacy system for work order estimation. The new PowerApps-based solution cut data entry time in half and made it easi...er for electricians to generate accurate proposals. The app connects directly to a SQL database, removing the need for manual copy-pasting and ensuring up-to-date information. Employees now have full control over their data and can quickly update estimates. The company expanded PowerApps use to other business processes, improving efficiency across the board.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Microsoft Forms

What is Microsoft Forms used for?

Microsoft Forms is a Other Demand Generation Software mainly used by its customers to Enhance Customer Relationships and Launch New Products by Customer Feedback Management, Engagement Management and Collaboration .

What are the top features of Microsoft Forms?

Feedback surveys, Gamification and Contests/quizes are some of the top features of Microsoft Forms.

Who uses Microsoft Forms?

Microsoft Forms is used by Information Technology And Services, Banking and Education among other industries.

What are Microsoft Forms alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Microsoft Forms.

Where is Microsoft Forms located?

Microsoft Forms is headquartered at Redmond, WA.
lightning

Peers used Microsoft Forms for customer feedback management and engagement management

Microsoft Forms Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (5)
Analytics

4.92/5

Read Reviews (34)
Custom Reports

4.48/5

Read Reviews (127)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (5)
Analytics

4.92/5

Read Reviews (34)
Custom Reports

4.48/5

Read Reviews (127)

Microsoft Forms Integrations

Microsoft Forms integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Microsoft Forms

Software Failure Risk Guidance

?

for Microsoft Forms

Overall Risk Meter

Low Medium High

Top Failure Risks for Microsoft Forms

Microsoft Corporation News

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Microsoft is moving Dynamics 365 and Power Platform product plans to the AI at Work roadmap

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CoSchedule Introduces AI Model Choice With OpenAI, Anthropic, and Microsoft Copilot

CoSchedule has introduced an AI model selection feature, allowing users to choose between OpenAI, Anthropic, and Microsoft Copilot for their AI-powered marketing platform. The integration with Microsoft 365 enhances the CoSchedule AI Assistant by accessing Microsoft 365 data, providing more context-aware responses. This feature supports marketing teams in creating and managing content efficiently.

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Microsoft Names 28 Games Coming to Xbox This Week

Microsoft is releasing 28 new games on Xbox from August 25 to 28, with some titles available on Game Pass. This release includes a mix of lesser-known and notable games, enhancing the Xbox gaming platform's content offerings.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO