Microsoft Forms Overview

Microsoft-Forms is a free tool to create online surveys, forms, polls, and quizzes. It uses AI to simplify creating questionnaires and gathering responses.

Use Cases

Customers recommend Customer Feedback Management, Engagement Management, Collaboration, as the business use cases that they have been most satisfied with while using Microsoft Forms.

Other use cases:

  • Workflow Management
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Social Media Analytics
  • Event Management
  • Market Research
  • Engaging On Social Media
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Business Priorities

Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using Microsoft Forms.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Acquire Customers
  • Improve Navigation
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Microsoft Forms Use-Cases and Business Priorities: Customer Satisfaction Data

Microsoft Forms works with different mediums / channels such as Website. and Video.

Microsoft Forms's features include Feedback Surveys, Gamification, Contests/Quizes, etc. and Microsoft Forms support capabilities include Email Support, Chat Support, Phone Support, etc. also Microsoft Forms analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The "collaboration" function is also really useful...." Peer review by User

Microsoft Forms, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Microsoft Forms

Top Industries

  • Information Technology and Services
  • Banking
  • Education

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Microsoft Forms is popular in Information Technology And Services, Banking, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Microsoft Forms Use Cases

What makes Microsoft Forms ideal for Customer Feedback Management?

How can Microsoft Forms enhance your Engagement Management process?

How can Microsoft Forms enhance your Collaboration process?

What solutions does Microsoft Forms provide for Workflow Management?

What makes Microsoft Forms ideal for Sending & Publishing Communications?

22+ more Business Use Cases

14 buyers and buying teams have used Cuspera to assess how well Microsoft Forms solved their Other Demand Generation needs. Cuspera uses 871 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Case Studies

Retail

CASE STUDY Liverpool

Microsoft Advertising helped Liverpool, Mexico's largest department store chain, boost sales during their 'La Venta Nocturna' event. Liverpool used separate Search campaigns for Brand and Non-Brand t...actics and launched a detailed Performance Max campaign. These strategies increased online visibility and conversions. Liverpool generated over 128% revenue above their target. The campaigns delivered strong incremental revenue and return on ad spend.

Apparel & Fashion

CASE STUDY s.Oliver

Microsoft Advertising helped s.Oliver run a festive campaign called 'Celebrate Togetherness.' The challenge was to manage high ad volume and connect with a broad audience during a short 14-day peak s...eason. s.Oliver used online video ads and impression-based remarketing on Microsoft Advertising. The campaign achieved a 10% lower CPM and a 50x higher CTR than other platforms. Impression-based remarketing lists delivered a 27% conversion rate, compared to 21% for in-market audiences.

Information Technology and Services

CASE STUDY RelevanC

Microsoft Invest DSP helped RelevanC lower the carbon emissions of digital ad campaigns. RelevanC used A/B testing with GreenMetrics and Impact+ to optimize for low carbon impact. They targeted low e...mission websites, adjusted device and connection types, and set viewability thresholds. The solution cut power consumption by up to 8.2 times for IAB formats and 6.6 times for video. GEF emissions dropped by up to 10 times for IAB formats and 6.8 times for video, while ad performance stayed the same or improved.

Non-Profit Organization Management

CASE STUDY St John Ambulance

Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.

Hospitality

CASE STUDY Villa Finder

Microsoft Advertising helped Villa Finder, a premium villa rental service, solve low conversion rates caused by premium pricing and seasonal booking drops. Villa Finder used Responsive Search ads, Mu...ltimedia ads, and Audience Ad campaigns to reach high-intent audiences. Predictive targeting and exact match keywords improved campaign efficiency. The partnership led to a 25% increase in conversions and a 52% lift in clicks for their largest 2024 campaign. Microsoft Advertising also kept cost per acquisition strong and minimized seasonal lows.

Consumer Electronics

CASE STUDY Samsung Electronics Germany

Microsoft Advertising helped Samsung Electronics Germany boost e-commerce sales with AI-powered advertising tools. Samsung used Performance Max and Microsoft Copilot to run smarter, multichannel camp...aigns. The solution used predictive targeting to reach more customers and improve ad relevance. Samsung worked with Starcom and relaunched campaigns for Black Friday 2024 with better goals and creative assets. The new approach helped Samsung expand market share and improve campaign performance.

Frequently Asked Questions(FAQ)

for Microsoft Forms

What is Microsoft Forms used for?

Microsoft Forms is a Other Demand Generation Software mainly used by its customers to Enhance Customer Relationships and Launch New Products by Customer Feedback Management, Engagement Management and Collaboration .

What are the top features of Microsoft Forms?

Feedback surveys, Gamification and Contests/quizes are some of the top features of Microsoft Forms.

Who uses Microsoft Forms?

Microsoft Forms is used by Information Technology And Services, Banking and Education among other industries.

What are Microsoft Forms alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for Microsoft Forms.

Where is Microsoft Forms located?

Microsoft Forms is headquartered at Redmond, WA.
lightning

Peers used Microsoft Forms for customer feedback management and engagement management

Microsoft Forms Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (5)
Analytics

4.92/5 ★

Read Reviews (34)
Custom Reports

4.48/5 ★

Read Reviews (127)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (5)
Analytics

4.92/5 ★

Read Reviews (34)
Custom Reports

4.48/5 ★

Read Reviews (127)

Microsoft Forms Integrations

Microsoft Forms integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.26/5 ★

Read Reviews (85)
Data Export

4.10/5 ★

Read Reviews (64)

Few API Integrations for Microsoft Forms

Software Failure Risk Guidance

?

for Microsoft Forms

Overall Risk Meter

Low Medium High

Top Failure Risks for Microsoft Forms

Microsoft Corporation News

Partnership

DataSnipper and Microsoft bring AI to audit workflows - FinTech Global

DataSnipper and Microsoft have partnered to integrate AI agents into audit workflows, enhancing efficiency and compliance. These agents, developed on Microsoft Azure, will streamline tasks like document reviews and integrate with tools like Excel. This collaboration aims to transform audit processes with intelligent automation, reflecting a growing industry trend towards AI adoption.

Product

Microsoft's AI CEO thinks Copilot will age and 'have a room that it lives in' | The Verge

Microsoft is advancing its AI assistant, Copilot, with a new feature called Copilot Appearance. This virtual character offers real-time expressions and conversational memory, aiming to create a personalized AI experience. Currently available for select users in the US, UK, and Canada, it represents Microsoft's ongoing efforts to enhance user interaction with AI.

Company

Microsoft likely to sign EU AI code of practice, Meta rebuffs guidelines | Reuters

Microsoft is likely to sign the European Union's AI code of practice, which aims to help companies comply with the EU's AI rules. This voluntary code requires signatories to publish summaries of AI training content and adhere to EU copyright laws. Microsoft's President Brad Smith expressed support for the initiative, contrasting with Meta, which criticized the code for introducing legal uncertainties.

Partnership

Accenture and Microsoft Expand Collaboration on Gen-AI Powered Cyber Solutions

Accenture and Microsoft have expanded their collaboration to develop generative AI-driven cybersecurity solutions. This partnership aims to enhance cybersecurity operations, reduce costs, and improve resilience for clients like Nationwide. The collaboration focuses on SOC modernization, automated data protection, security-centric migration, and enhanced IAM, leveraging Microsoft's security technologies and Accenture's expertise.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO