Comparison Summary
This comparison report of CallTrackingMetrics vs. Apptivo is based on a specific set of business needs and context. The comparison uses 8935 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CallTrackingMetrics and Apptivo
CallTrackingMetrics, Invoca Signal AI, Marchex Call Analytics, etc., belong to a category of solutions that help Other Demand Generation, whereas Apptivo, Vtiger all-in-one CRM, Vtiger Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CallTrackingMetrics covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.
Apptivo focuses on Helpdesk Management, Contact List Management with E-Mail, Sales Document Management with E-Mail, Engagement Management, etc.
"The support staff is amazing. They are the main reason I have such a high view of CTM! " - Disruptive Advertising
"Very easy to work with and fantastic, quick response on-line customer service chat. " - Gary Best
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
All-in-One conversation platform for a better customer experience
Cloud Business Management Software Suite
Age
2009
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
86
76
Total Goals
(we found evidences for)
13
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Enter new markets internationally or locally
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Scale best practices
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Improve digital and social presence
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Improve efficiency
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Grow market share
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Improve internal communications
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Establish thought leadership
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Launch new products
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Improve brand engagement
- See 10 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Enter new markets internationally or locally
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Improve efficiency
- See 3 more
Top Channels
Channels Used
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e-mail
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phone calls
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chat
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website
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mobile
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offline
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point of sale
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mobile app
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social media
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text SMS
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trade shows
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user generated content
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blogs
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mass media
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promotions
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Facebook
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radio
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television
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on premises
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video
- See 17 more
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e-mail
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phone calls
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chat
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website
-
mobile
-
offline
-
point of sale
-
mobile app
-
social media
-
text SMS
-
trade shows
-
user generated content
-
blogs
-
mass media
-
promotions
-
Facebook
-
radio
-
television
-
on premises
-
video
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
