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Compare CallTrackingMetrics vs Employee Advocacy by Sprout Social

Comparison Summary

For CallTrackingMetrics vs Employee Advocacy by Sprout Social comparison, Our AI algorithm looked at 6562 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CallTrackingMetrics and Employee Advocacy by Sprout Social to solve their respective business needs.

Pros and cons of CallTrackingMetrics and Employee Advocacy by Sprout Social

CallTrackingMetrics is more suited to businesses that require Communication Management with Phone Calls and Sales Call Management with Phone Calls where as Employee Advocacy by Sprout Social is focused towards Advocacy Management with Social Media and Content Management with Social Media .

Both CallTrackingMetrics and Employee Advocacy by Sprout Social are Other Demand Generation and Advocacy Marketing software, peers recommend CallTrackingMetrics for lead tracking and call analytics where as Employee Advocacy by Sprout Social is more known for content sharing and content management .

logo CallTrackingMetrics

Focus area

CallTrackingMetrics is better than Employee Advocacy by Sprout Social for

Software Failure Risk

  • low

logo Employee Advocacy by Sprout Social

Focus area

Employee Advocacy by Sprout Social is better than CallTrackingMetrics for

Software Failure Risk

  • medium

About

All-in-One conversation platform for a better customer experience

The easiest way to extend your social reach

Age

2009

2010

Financials

PRIVATE

SERIES D

Business Need

Total Processes
(we found evidences for)

86

48

Total Goals
(we found evidences for)

13

12

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


sales call management

call transcription



campaign management

campaign monitoring

campaign analytics


helpdesk management



generation of new leads



engagement management

engaging and following up

engaging with scheduling & cadence


contact list management



training & onboarding


social media management

social media analytics



conversion management



customer feedback management

measuring customer satisfaction

measuring net promoter score


trade show marketing


rating and review management


sales document management

contract management



workflow management


lead qualification

lead qualification: demographic






social media marketing


knowledge management



advocacy management



competitive intelligence


channel management


segmentation and targeting


performance management




lifetime value management


content management



Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve digital and social presence

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • Launch new products

  • Improve brand engagement

  • See 10 more
  • Build brand awareness

  • Establish thought leadership

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Improve brand engagement

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Acquire customers

  • Increase sales & revenue

  • See 9 more

Top Channels

Channels Used

  • social media

  • offline

  • Twitter

  • promotions

  • user generated content

  • blogs

  • point of sale

  • Facebook

  • e-mail

  • causes and charity

  • Instagram

  • LinkedIn

  • video

  • phone calls

  • chat

  • Whatsapp

  • channel partners

  • events

  • trade shows

  • mobile

  • mobile app

  • Pinterest

  • website

  • movies

  • mass media

  • television

  • See 23 more
  • social media

  • offline

  • Twitter

  • promotions

  • user generated content

  • blogs

  • point of sale

  • Facebook

  • e-mail

  • causes and charity

  • Instagram

  • LinkedIn

  • video

  • phone calls

  • chat

  • Whatsapp

  • channel partners

  • events

  • trade shows

  • mobile

  • mobile app

  • Pinterest

  • website

  • movies

  • mass media

  • television

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting