Comparison Summary
This comparison report of CallTrackingMetrics vs. Employee Advocacy by Sprout Social is based on a specific set of business needs and context. The comparison uses 6562 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CallTrackingMetrics and Employee Advocacy by Sprout Social
CallTrackingMetrics, Invoca Signal AI, Marchex Call Analytics, etc., belong to a category of solutions that help Other Demand Generation, whereas Employee Advocacy by Sprout Social, PostBeyond, EveryoneSocial, etc., belong to a category of solutions that help Advocacy Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CallTrackingMetrics covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.
Employee Advocacy by Sprout Social focuses on Advocacy Management with Social Media, Content Management with Social Media, Social Media Management with Social Media, Engagement Management with Social Media, etc.
"CTM has a strong vision for the future and what the full platform can do for your business, especially when it comes to integrating with other platforms you’re using. The best part is it comes at a fraction of the cost of our previous vendor. " - Crystal Cruises
"Listening not only helps us better understand what the conversations are about our brand in the digital space, it lets us make sure we’re dominating share of voice in our industry in a relevant, impactful and positive way. " - Kara Wenman
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
CallTrackingMetrics
Focus area
CallTrackingMetrics is better than Employee Advocacy by Sprout Social for
Software Failure Risk
Employee Advocacy by Sprout Social
Focus area
Employee Advocacy by Sprout Social is better than CallTrackingMetrics for
Software Failure Risk
About
All-in-One conversation platform for a better customer experience
The easiest way to extend your social reach
Age
2009
2010
Financials
PRIVATE
SERIES D
Business Need
Total Processes
(we found evidences for)
86
48
Total Goals
(we found evidences for)
13
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve ROI
-
Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Enter new markets internationally or locally
-
Scale best practices
-
Improve digital and social presence
-
Improve efficiency
-
Grow market share
-
Improve internal communications
-
Establish thought leadership
-
Launch new products
-
Improve brand engagement
- See 10 more
-
Build brand awareness
-
Establish thought leadership
-
Improve digital and social presence
-
Enhance customer relationships
-
Grow market share
-
Improve brand engagement
-
Scale best practices
-
Improve internal communications
-
Improve ROI
-
Enter new markets internationally or locally
-
Acquire customers
-
Increase sales & revenue
- See 9 more
Top Channels
Channels Used
-
social media
-
offline
-
Twitter
-
promotions
-
user generated content
-
blogs
-
point of sale
-
Facebook
-
e-mail
-
causes and charity
-
Instagram
-
LinkedIn
-
video
-
phone calls
-
chat
-
Whatsapp
-
channel partners
-
events
-
trade shows
-
mobile
-
mobile app
-
Pinterest
-
website
-
movies
-
mass media
-
television
- See 23 more
-
social media
-
offline
-
Twitter
-
promotions
-
user generated content
-
blogs
-
point of sale
-
Facebook
-
e-mail
-
causes and charity
-
Instagram
-
LinkedIn
-
video
-
phone calls
-
chat
-
Whatsapp
-
channel partners
-
events
-
trade shows
-
mobile
-
mobile app
-
Pinterest
-
website
-
movies
-
mass media
-
television
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
