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CallTrackingMetrics vs Formstack Form Builder: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of CallTrackingMetrics vs. Formstack Form Builder is based on a specific set of business needs and context. The comparison uses 10079 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CallTrackingMetrics and Formstack Form Builder

CallTrackingMetrics, Formstack Form Builder, Invoca Signal AI, Marchex Call Analytics, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CallTrackingMetrics covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.

Formstack Form Builder focuses on Workflow Management, Sales Document Management with Phone Calls, Engagement Management, Customer Feedback Management, etc.

"CTM has quickly become the backbone of my marketing and reporting efforts. " - Conscious Health Connections

"We now have a unified approach to collecting data. Outside of training, our business intelligence team does not have to perform any data manipulation or data connectivity to ensure we can collect data and get it into Salesforce. " - Hart Zwingelberg

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CallTrackingMetrics

Focus area

CallTrackingMetrics is better than Formstack Form Builder for

Software Failure Risk

  • low

logo Formstack Form Builder

Focus area

Formstack Form Builder is better than CallTrackingMetrics for

Software Failure Risk

  • low

About

All-in-One conversation platform for a better customer experience

Formstack | Online Form Builder & Form Creator

Age

2009

2006

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

86

77

Total Goals
(we found evidences for)

13

13

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


sales call management

call transcription



campaign management

campaign monitoring

campaign analytics


helpdesk management



generation of new leads



engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list



training & onboarding


social media management

social media analytics



conversion management



customer feedback management

measuring customer satisfaction

measuring net promoter score


trade show marketing


rating and review management


sales document management

contract management

proposal & quote management



workflow management


lead qualification

lead qualification: demographic






social media marketing


knowledge management



advocacy management



competitive intelligence


channel management


segmentation and targeting


performance management




lifetime value management


content management


loyalty management



products & pricelist management


relationship management








customer case management



Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve digital and social presence

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • Launch new products

  • Improve brand engagement

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Build brand awareness

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Launch new products

  • Improve visibility

  • Improve ROI

  • Grow market share

  • See 10 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • mobile

  • trade shows

  • causes and charity

  • user generated content

  • video

  • on premises

  • Facebook

  • blogs

  • events

  • LinkedIn

  • text SMS

  • Twitter

  • point of sale

  • promotions

  • mass media

  • television

  • chat

  • Skype

  • Netflix

  • See 21 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • mobile

  • trade shows

  • causes and charity

  • user generated content

  • video

  • on premises

  • Facebook

  • blogs

  • events

  • LinkedIn

  • text SMS

  • Twitter

  • point of sale

  • promotions

  • mass media

  • television

  • chat

  • Skype

  • Netflix

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting