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CallTrackingMetrics vs Mindbody Software: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CallTrackingMetrics vs. Mindbody Software is based on a specific set of business needs and context. The comparison uses 11888 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CallTrackingMetrics and Mindbody Software

CallTrackingMetrics, Invoca Signal AI, Marchex Call Analytics, etc., belong to a category of solutions that help Other Demand Generation, whereas Mindbody Software belong to a category of solutions that help Calendar. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CallTrackingMetrics covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.

Mindbody Software focuses on Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with Phone Calls, etc.

"CTM has a strong vision for the future and what the full platform can do for your business, especially when it comes to integrating with other platforms you’re using. The best part is it comes at a fraction of the cost of our previous vendor. " - Crystal Cruises

"It’s really the backbone of our business. And it has been since Day 1. " - Erica Whalen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CallTrackingMetrics

Focus area

CallTrackingMetrics is better than Mindbody Software for

Software Failure Risk

  • low

logo Mindbody Software

Focus area

Software Failure Risk

  • medium

About

All-in-One conversation platform for a better customer experience

Cloud-based online scheduling for the wellness services industry

Age

2009

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

86

79

Total Goals
(we found evidences for)

13

16

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


sales call management

call transcription



campaign management

campaign monitoring

campaign analytics




generation of new leads



engagement management

engaging and following up

engaging with scheduling & cadence


contact list management



training & onboarding


social media management

social media analytics



conversion management



customer feedback management

measuring customer satisfaction

measuring net promoter score


trade show marketing


rating and review management


sales document management

contract management

proposal & quote management



workflow management


lead qualification

lead qualification: demographic






social media marketing


knowledge management



advocacy management



competitive intelligence


channel management


segmentation and targeting


performance management




lifetime value management


content management


loyalty management

customise loyalty program



billing and invoice management


products & pricelist management


account management


courses & assessment


payment management


promotion management



referral management



sales review & feedback




membership management



calendar management


conference call management



discount management


Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve digital and social presence

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • Launch new products

  • Improve brand engagement

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Scale best practices

  • Launch new products

  • Improve internal communications

  • Improve visibility

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • promotions

  • social media

  • offline

  • Facebook

  • review sites

  • Yelp

  • text SMS

  • Facebook page

  • on premises

  • chat

  • mobile

  • point of sale

  • trade shows

  • mobile app

  • coupons

  • newsletter

  • user generated content

  • video

  • events

  • causes and charity

  • See 20 more
  • e-mail

  • phone calls

  • website

  • promotions

  • social media

  • offline

  • Facebook

  • review sites

  • Yelp

  • text SMS

  • Facebook page

  • on premises

  • chat

  • mobile

  • point of sale

  • trade shows

  • mobile app

  • coupons

  • newsletter

  • user generated content

  • video

  • events

  • causes and charity

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting