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CallTrackingMetrics vs PostBeyond: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CallTrackingMetrics vs. PostBeyond is based on a specific set of business needs and context. The comparison uses 7758 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CallTrackingMetrics and PostBeyond

CallTrackingMetrics, Invoca Signal AI, Marchex Call Analytics, etc., belong to a category of solutions that help Other Demand Generation, whereas PostBeyond, GaggleAMP, Employee Advocacy by Sprout Social, etc., belong to a category of solutions that help Advocacy Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CallTrackingMetrics covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.

PostBeyond focuses on Advocacy Management with Social Media, Content Management with Social Media, Social Media Management with Social Media, Engagement Management with Social Media, etc.

"The support staff is amazing. They are the main reason I have such a high view of CTM! " - Disruptive Advertising

"Employee advocacy has helped our colleagues have a voice on social media too. They’ve always had the option to post, but they don’t always think about it and don’t always have the content readily available in one place where they can see it. PostBey...ond has given them a stronger voice to say, ‘I’m proud of my company, I’m proud of the things that we’re doing. " - Isabella Lord

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CallTrackingMetrics

Focus area

CallTrackingMetrics is better than PostBeyond for

Software Failure Risk

  • low

logo PostBeyond

Focus area

PostBeyond is better than CallTrackingMetrics for

Software Failure Risk

  • medium

About

All-in-One conversation platform for a better customer experience

Employee Advocacy and Social Selling Platform

Age

2009

2014

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

86

62

Total Goals
(we found evidences for)

13

13

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


sales call management

call transcription



campaign monitoring

campaign analytics




generation of new leads



engagement management

engaging and following up

engaging with scheduling & cadence


contact list management



training & onboarding


social media management

social media analytics



conversion management



customer feedback management

measuring customer satisfaction

measuring net promoter score


trade show marketing


rating and review management


sales document management

contract management



workflow management


lead qualification

lead qualification: demographic

lead qualification: technographic






social media marketing


knowledge management



advocacy management



competitive intelligence


channel management


segmentation and targeting


performance management




lifetime value management



account management


motivation management


international marketing


Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve digital and social presence

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • Launch new products

  • Improve brand engagement

  • See 10 more
  • Establish thought leadership

  • Improve digital and social presence

  • Build brand awareness

  • Improve ROI

  • Scale best practices

  • Improve brand engagement

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Launch new products

  • See 10 more

Top Channels

Channels Used

  • social media

  • website

  • e-mail

  • LinkedIn

  • mobile

  • promotions

  • phone calls

  • user generated content

  • Twitter

  • offline

  • blogs

  • Facebook

  • mobile app

  • games

  • trade shows

  • video

  • chat

  • Whatsapp

  • channel partners

  • causes and charity

  • events

  • Instagram

  • Slack

  • on premises

  • Netflix

  • See 22 more
  • social media

  • website

  • e-mail

  • LinkedIn

  • mobile

  • promotions

  • phone calls

  • user generated content

  • Twitter

  • offline

  • blogs

  • Facebook

  • mobile app

  • games

  • trade shows

  • video

  • chat

  • Whatsapp

  • channel partners

  • causes and charity

  • events

  • Instagram

  • Slack

  • on premises

  • Netflix

  • See 22 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting