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Canny vs Survey Planet: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Canny vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 1147 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Canny and Survey Planet

Canny, Survey Planet, Thematic, Medallia Agent Connect, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Canny covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Review Customer Feedback, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"I would say do it. It gives you a holistic view of feedback, which is very hard to have without a tool like this. For the cost, it’s an easy win. " - Felix Higgs

"I just wanted to let you know that SurveyPlanet is a great business tool, helping my organization obtain some really important feedback from key stakeholders. Data we will now be using to refine our customer and volunteer experiences throughout the ...year. The online survey tools are incredibly user-friendly, and the survey proposition is far more useful than we ever thought it was going to be. SurveyPlanet has enabled us to obtain important information easily and I a format that is powerful and unambiguous, So thank you! " - Tony Yorke

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Canny

Focus area

Canny is better than Survey Planet for

Software Failure Risk

  • medium

logo Survey Planet

Focus area

Survey Planet is better than Canny for

Software Failure Risk

  • medium

About

Canny: Customer Feedback Management Tool

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

37

11

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


products & pricelist management


sales review & feedback



training & onboarding


community building


communication management

sending & publishing communications


lifetime value management


sales document management


workflow management



helpdesk management


content management


loyalty management

customise loyalty program



Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more
  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting