Canny Overview
Canny helps teams manage feedback and release features effectively. It completes the feedback loop from collection to implementation.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Canny.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Canny.
Canny Use-Cases and Business Priorities: Customer Satisfaction Data
Canny's features include Personalization, Auto Update, Recording, etc. and Canny support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Canny analytics capabilities include Analytics, and Custom Reports.
Reviews
"I would say do it. It gives you a holistic view of feedback, which is very hard to have without a tool like this. For the cost, it’s an easy win." - Felix Higgs
Canny, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Canny
Top Industries
- Computer Software
- Real Estate
- Internet
Popular in
- Enterprise
- Mid Market
- Small Business
Canny is popular in Computer Software, Real Estate, and Internet and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Canny Use Cases
What Are the key features of Canny for Collecting Feedback?
What benefits does Canny offer for Engaging Conversational Surveys?
What Are the key features of Canny for Products & Pricelist Management?
What benefits does Canny offer for Review Customer Feedback?
How efficiently Does Canny manage your Collaboration?
23+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Canny solved their Customer Feedback Management needs. Cuspera uses 691 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I would say do it. It gives you a holistic view of feedback, which is very hard to have without a tool like this. For the cost, it’s an easy win. Testimonial By Felix Higgs |
|
The Canny team made it very easy for me to set up. They sent over resources and supported the whole process. Also, I didn’t need a developer—I did the whole thing alone. Testimonial By Aroa Gil Bo |
|
Suddenly, everything from Canny to Intercom to Slack was linked. We were actually able to record what people wanted in one place, with basically no effort. Testimonial By Nick Barraclough |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Felix Higgs Senior CSM Knak |
I would say do it. It gives you a holistic view of feedback, which is very hard to have without a tool like this. For the cost, it’s an easy win. Testimonial By Felix Higgs |
|
Aroa Gil Bo Product Lead Framer |
The Canny team made it very easy for me to set up. They sent over resources and supported the whole process. Also, I didn’t need a developer—I did the whole thing alone. Testimonial By Aroa Gil Bo |
|
Nick Barraclough Partner Success Manager Figured |
Suddenly, everything from Canny to Intercom to Slack was linked. We were actually able to record what people wanted in one place, with basically no effort. Testimonial By Nick Barraclough |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
NA |
CASE STUDY AhrefsRead More |
Computer Software
|
Computer Software |
Case Study ClickUpRead More |
Real Estate
|
Real Estate |
Case Study CompassRead More |
Video
Selling more & delighting customers through feedback management
Frequently Asked Questions(FAQ)
for Canny
What is Canny?
Canny is a Feedback Management Software. Canny is a single place for all customer feedback that saves time managing all the feedback while keeping the customers in the loop.
Canny helps to capture insights from customers and teammates in one organized place. It helps to communicate what the team is working on in one simple view. Users can announce product updates to engage people with the newest features.
Canny prioritizes customer feedback for better product decisions, automatically following up with people when releasing a feature. It keeps the feedback loop going strong.
What is Canny used for?
What are the top features of Canny?
Who uses Canny?
Where is Canny located?
Peers used Canny for Collecting feedback and Engaging conversational surveys
Canny Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (68) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (68) |
Canny Integrations
Canny integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Canny
Software Failure Risk Guidance
?for Canny
Overall Risk Meter
Top Failure Risks for Canny
Canny, Inc. Profile
Company Name
Canny, Inc.
Company Website
//canny.ioHQ Location
San Francisco, California 94114, US
Employees
02-10
Social
Financials
PRIVATE
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