Canny: Product updates, Customer stories, and Insights | 2026 Cuspera

Canny Autopilot helped Typeform automate feedback management across five teams. Typeform integrated Canny with Salesforce and Zendesk, centralizing feature requests and syncing data automatically. Au...topilot identified 30% more feature requests than the live team, with 93% accuracy, saving time and improving data quality. Teams now spot trends, prioritize features, and link requests to revenue opportunities. Canny made feedback tracking easier and improved product decisions for Typeform.
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CircleCI had trouble managing feedback from many different places. Their old system was hard to use and did not meet their needs. They chose Canny because it was easy to set up and had good integrati...ons. Now, all product managers use Canny to collect and organize feedback in one place. This helps them make better product decisions and connect with their users. Feedback is now easier to manage and helps guide what they work on next.
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Canny helped Sticker Mule organize all customer and internal feedback in one place. Before Canny, feedback was scattered across Slack, email, and phone, causing missed issues and wasted time. With Ca...nny, the team quickly set up a single feedback hub. Everyone at Sticker Mule now uses Canny, making it easy to prioritize ideas and improve communication. The tool revealed new product opportunities, like holographic stickers, and increased team productivity. Canny saves time, boosts revenue, and makes feedback easy for both customers and staff.
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GiveButter wanted to grow by listening to customer feedback. They used Canny to collect and manage ideas from users. The product and sales teams used Canny to decide what to build and keep users upda...ted. In 2022, they launched Auctions, which got over 600 votes on Canny. Their NPS score reached 75 in Q1. Canny helped GiveButter build features their customers wanted and keep everyone informed.
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Canny helps Appcues manage user feedback and close the feedback loop. Before Canny, Appcues struggled with unorganized feedback and lost context. With Canny, feedback is centralized, easy to track, a...nd prioritized using Salesforce integration. The product team saves time by merging duplicate requests and quickly finds beta testers. Customers feel heard and valued, and the team is more confident in their product decisions.
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Canny helps getimg.ai manage and prioritize user feedback. The team used to spend eight hours a month tracking feedback in spreadsheets. With Canny's feedback boards and voting system, users can easi...ly share and vote on feature requests. This made it easier to spot popular ideas and build features like Image to Prompt. The changelog keeps users informed about new updates. Canny saves time and helps getimg.ai engage its large user base.
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