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Capillary Loyalty+ vs SpotOn Loyalty: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Capillary Loyalty+ low Failure Risk for SpotOn Loyalty low
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Comparison Summary

This comparison report of Capillary Loyalty+ vs. SpotOn Loyalty is based on a specific set of business needs and context. The comparison uses 1075 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Capillary Loyalty+ and SpotOn Loyalty

Capillary Loyalty+, and SpotOn Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Capillary Loyalty+ covers Loyalty Management with Omnichannel, Customer Engagement with Whatsapp, Campaign Management, Partner & Channel Loyalty with Channel Partners, etc.

SpotOn Loyalty focuses on Loyalty Management with Offline, Campaign Management, Digital Marketing with Website, Sales Incentive Management, etc.

"With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers at the right time " - Virginia Ng

"Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. " - Baja Ice Cream, Fairfield, CA

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Capillary Loyalty+

Focus area

Capillary Loyalty+ is better than SpotOn Loyalty for

Software Failure Risk

  • low

logo SpotOn Loyalty

Focus area

SpotOn Loyalty is better than Capillary Loyalty+ for

Software Failure Risk

  • low

About

Omnichannel Loyalty Program Software | Capillary

Loyalty Program to Turn New Customers into Regulars

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

16

29

Total Goals
(we found evidences for)

5

8

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (167)

Read Reviews (47)

create transaction based loyalty

Read Reviews (43)

Read Reviews (0)

create engagement based loyalty

Read Reviews (36)

Read Reviews (0)

track program performance

Read Reviews (16)

Read Reviews (0)

identify target customers

Read Reviews (14)

Read Reviews (0)

customise loyalty program

Read Reviews (11)

Read Reviews (8)

engagement management

Read Reviews (43)

Read Reviews (3)

campaign management

Read Reviews (9)

Read Reviews (23)

campaign monitoring

Read Reviews (4)

Read Reviews (0)

campaign analytics

Read Reviews (3)

Read Reviews (1)

channel marketing

Read Reviews (4)

Read Reviews (0)

referral management

Read Reviews (3)

Read Reviews (0)

relationship management

Read Reviews (3)

Read Reviews (0)

community building

Read Reviews (2)

Read Reviews (0)

sales incentive management

Read Reviews (0)

Read Reviews (9)

billing and invoice management

Read Reviews (0)

Read Reviews (7)

rating and review management

Read Reviews (0)

Read Reviews (6)

social media analytics

Read Reviews (0)

Read Reviews (6)

social media management

Read Reviews (0)

Read Reviews (6)

social media analytics

Read Reviews (0)

Read Reviews (6)

redemption management

Read Reviews (0)

Read Reviews (5)

sending & publishing communications

Read Reviews (0)

Read Reviews (4)

communication management

Read Reviews (0)

Read Reviews (4)

sending & publishing communications

Read Reviews (0)

Read Reviews (4)

generation of new leads

Read Reviews (0)

Read Reviews (4)

helpdesk management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase average basket value

  • Improve brand engagement

  • Increase sales & revenue

  • Increase customer life time value

  • Enhance customer relationships

  • See 2 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting