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Capterra vs NinjaCat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Capterra vs. NinjaCat is based on a specific set of business needs and context. The comparison uses 6047 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Capterra and NinjaCat

Capterra, NinjaCat, TrustRadius, Forrester Analytics, etc., belong to a category of solutions that help Marketing Data Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Capterra covers Rating And Review Management with Review Sites, Loyalty Management, Engagement Management, Helpdesk Management with User Generated Content, etc.

NinjaCat focuses on Communication Management with Phone Calls, Campaign Management with Phone Calls, Advertisement with Phone Calls, Sales Call Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Capterra

Focus area

Capterra is better than NinjaCat for

Software Failure Risk

  • medium

logo NinjaCat

Focus area

NinjaCat is better than Capterra for

Software Failure Risk

  • low

About

Advanced Analytics Software | SAS

NinjaCat | Marketing Reports, Dashboards and Data Pipelines

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

121

36

Total Goals
(we found evidences for)

18

5

Top Processes

Evidences indicate better relative satisfaction


rating and review management


loyalty management

customise loyalty program

identify target customers


engagement management

engaging and following up


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics

monitoring social media

scheduling post to social media

engaging on social media



customer feedback management

measuring customer satisfaction

measuring net promoter score


workflow management


relationship management


content management



generation of new leads


sales document management

proposal & quote management

contract management


campaign monitoring


products & pricelist management



training & onboarding


social media marketing


competitive intelligence





contact list management



account management



lead qualification

lead qualification: technographic


knowledge management



sales call management




lifetime value management


billing and invoice management


influencer marketing


category management


membership management


sales review & feedback





calendar management


referral management


segmentation and targeting


performance management






subscription management


conversion management


pipeline management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Improve stakeholder relations

  • Improve brand engagement

  • Manage risk

  • Establish thought leadership

  • Improve internal communications

  • Reduce bounce

  • Improve navigation

  • See 15 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve efficiency

  • Improve visibility

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • social media

  • Facebook

  • display advertisement

  • Doubleclick

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • on premises

  • video

  • point of sale

  • See 10 more
  • phone calls

  • social media

  • Facebook

  • display advertisement

  • Doubleclick

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • on premises

  • video

  • point of sale

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting