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Compare cegedim vs Salesforce Community Cloud

Failure Risk Guidance Security Report ?

Failure Risk for cegedim low Failure Risk for Salesforce Community Cloud low
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Comparison Summary

For cegedim vs Salesforce Community Cloud comparison, Our AI algorithm looked at 2455 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using cegedim and Salesforce Community Cloud to solve their respective business needs.

Pros and cons of cegedim and Salesforce Community Cloud

cegedim is more suited to businesses that require Sales Document Management and Collaboration where as Salesforce Community Cloud is focused towards Engagement Management with User Generated Content and Collaboration with Mobile .

Both cegedim and Salesforce Community Cloud are Community Management software, peers recommend cegedim for digital signature and social media management where as Salesforce Community Cloud is more known for knowledge management and engaging and following up .

logo cegedim

Focus area

cegedim is better than Salesforce Community Cloud for

Software Failure Risk

  • low

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than cegedim for

Software Failure Risk

  • low

About

A global technology and services company ... - Cegedim

Online Community Software - Salesforce.com

Age

1999

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

47

50

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (104)

Read Reviews (2)

contract management

Read Reviews (53)

Read Reviews (1)

digital signature

Read Reviews (34)

Read Reviews (0)

document sharing

Read Reviews (12)

Read Reviews (0)

proposal & quote management

Read Reviews (4)

Read Reviews (1)

collaboration

Read Reviews (34)

Read Reviews (34)

communication management

Read Reviews (26)

Read Reviews (11)

sending & publishing communications

Read Reviews (23)

Read Reviews (7)

content management

Read Reviews (24)

Read Reviews (4)

content sharing

Read Reviews (23)

Read Reviews (0)

white labeling

Read Reviews (23)

Read Reviews (0)

social media management

Read Reviews (20)

Read Reviews (0)

scheduling post to social media

Read Reviews (9)

Read Reviews (0)

engagement management

Read Reviews (15)

Read Reviews (60)

engaging and following up

Read Reviews (4)

Read Reviews (37)

workflow management

Read Reviews (13)

Read Reviews (6)

helpdesk management

Read Reviews (10)

Read Reviews (5)

customer feedback management

Read Reviews (8)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (8)

Read Reviews (5)

competitive intelligence

Read Reviews (7)

Read Reviews (2)

payment management

Read Reviews (7)

Read Reviews (0)

products & pricelist management

Read Reviews (6)

Read Reviews (0)

international marketing

Read Reviews (5)

Read Reviews (0)

calendar management

Read Reviews (4)

Read Reviews (0)

business development

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (0)

lead qualification: technographic

Read Reviews (3)

Read Reviews (0)

billing and invoice management

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (5)

contact list management

Read Reviews (1)

Read Reviews (11)

loyalty management

Read Reviews (0)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (3)

knowledge management

Read Reviews (0)

Read Reviews (25)

customer case management

Read Reviews (0)

Read Reviews (8)

conversion management

Read Reviews (0)

Read Reviews (3)

opportunity management

Read Reviews (0)

Read Reviews (2)

rating and review management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve efficiency

  • Enhance customer relationships

  • Manage risk

  • Grow market share

  • Improve ROI

  • Increase sales & revenue

  • Improve stakeholder relations

  • Build brand awareness

  • See 5 more

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting