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cegedim vs Salesforce Community Cloud: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of cegedim vs. Salesforce Community Cloud is based on a specific set of business needs and context. The comparison uses 2455 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing cegedim and Salesforce Community Cloud

cegedim, and Salesforce Community Cloud belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

cegedim covers Sales Document Management, Collaboration, Communication Management, Content Management with Social Media, etc.

Salesforce Community Cloud focuses on Engagement Management with User Generated Content, Collaboration with Mobile, Knowledge Management with User Generated Content, Community Building with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo cegedim

Focus area

cegedim is better than Salesforce Community Cloud for

Software Failure Risk

  • low

logo Salesforce Community Cloud

Focus area

Salesforce Community Cloud is better than cegedim for

Software Failure Risk

  • low

About

A global technology and services company ... - Cegedim

Online Community Software - Salesforce.com

Age

1999

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

47

50

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management



communication management

sending & publishing communications


content management



social media management

scheduling post to social media



engagement management

engaging and following up




workflow management



helpdesk management


customer feedback management

measuring customer satisfaction


competitive intelligence


payment management


products & pricelist management


international marketing


calendar management



business development


lead qualification

lead qualification: technographic


billing and invoice management







training & onboarding


contact list management


loyalty management


relationship management


knowledge management


customer case management



conversion management


opportunity management


rating and review management





Top Goals

Goals Achieved

  • Improve efficiency

  • Enhance customer relationships

  • Manage risk

  • Grow market share

  • Improve ROI

  • Increase sales & revenue

  • Improve stakeholder relations

  • Build brand awareness

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Increase sales & revenue

  • Improve brand engagement

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more
  • mobile

  • website

  • blogs

  • user generated content

  • video

  • e-mail

  • phone calls

  • mobile app

  • chat

  • offline

  • on premises

  • social media

  • display advertisement

  • Twitter

  • channel partners

  • point of sale

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting