Comparison Summary
This comparison report of CenturyLink Traditional Voice Services vs. Smiddle is based on a specific set of business needs and context. The comparison uses 682 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CenturyLink Traditional Voice Services and Smiddle
CenturyLink Traditional Voice Services, and Smiddle belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CenturyLink Traditional Voice Services covers Collaboration with Video, Engagement Management.
Smiddle focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Contact List Management with Phone Calls, Collaboration with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Smiddle
Focus area
Smiddle is better than CenturyLink Traditional Voice Services for
Software Failure Risk
About
Local Voice Services & Solutions | CenturyLink
Smiddle - GET THE MOST OUT OF IT
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
3
34
Total Goals
(we found evidences for)
1
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve internal communications
- See 3 more
Top Channels
Channels Used
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phone calls
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offline
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video
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point of sale
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chat
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events
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trade shows
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mobile
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mobile app
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promotions
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e-mail
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social media
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omnichannel
- See 10 more
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phone calls
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offline
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video
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point of sale
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chat
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events
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trade shows
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mobile
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mobile app
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promotions
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e-mail
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social media
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omnichannel
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
