Smiddle Overview

Smiddle offers cost-effective call center software solutions for customer service. Demos and price lists can be requested by contacting them.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Collaboration, as the business use cases that they have been most satisfied with while using Smiddle.

Other use cases:

  • Call Recording
  • Campaign Management
  • Customer Feedback Management
  • Customise Loyalty Program
  • Engagement Management
  • Communication Management
  • Products & Pricelist Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Smiddle.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Efficiency
  • Improve Internal Communications
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Smiddle Use-Cases and Business Priorities: Customer Satisfaction Data

Smiddle works with different mediums / channels such as Phone Calls, Offline, Point Of Sale, etc.

Smiddle's features include Recording, Bot, and Personalization.

Reviews

"...We offer products for providing additional service to Cisco software: Recording, Quality of Service, Campaign Manager, Messenger Connector, Agent Scripting...." Peer review from Smiddle

Smiddle, CloudTalk, 8x8 Business Phone, Toky, 3CX Phone System, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Smiddle

Top Industries

  • Banking

Popular in

  • Mid Market

Smiddle is popular in Banking, and is widely used by Mid Market,

Comprehensive Insights on Smiddle Use Cases

How efficiently Does Smiddle manage your Helpdesk Management?

What benefits does Smiddle offer for Contact List Management?

What solutions does Smiddle provide for Collaboration?

How efficiently Does Smiddle manage your Call Recording?

How efficiently Does Smiddle manage your Campaign Management?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Smiddle solved their Contact Center Software needs. Cuspera uses 634 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Frequently Asked Questions(FAQ)

for Smiddle

What is Smiddle used for?

Smiddle is a Contact Center Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Helpdesk Management, Contact List Management and Collaboration .

What are the top features of Smiddle?

Recording, bot and Personalization are some of the top features of Smiddle.

What are Smiddle alternatives?

CloudTalk, 8X8 Business Phone, Toky and 3CX Phone System are popular alternatives for Smiddle.

Where is Smiddle located?

Smiddle is headquartered at Tallinn, Harju maakond.
lightning

Peers used Smiddle for helpdesk management and contact list management

Smiddle Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (2)
Custom Reports

4.49/5 ★

Read Reviews (36)
Analytics

4.14/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (2)
Custom Reports

4.49/5 ★

Read Reviews (36)
Analytics

4.14/5 ★

Read Reviews (10)

Software Failure Risk Guidance

?

for Smiddle

Overall Risk Meter

Low Medium High

Top Failure Risks for Smiddle

Smiddle Profile

Company Name

Smiddle

Company Website

https://smiddle.com/en/

HQ Location

Tallinn, Harju maakond

Employees

11-50

Social

Linkedin

Financials

NA