Comparison Summary

Channels: Channels is a data-powered business phone system enhancing customer service. It eliminates interview-like calls, offering superior service for businesses and customers.

Riva: Riva unifies, governs, and distributes customer information, creating a trusted view of relationships. It integrates the revenue and communication stacks seamlessly for organizations.

logo Channels

Focus area

Channels is better than Riva for

Software Failure Risk

  • medium

logo Riva

Focus area

Riva is better than Channels for

Software Failure Risk

  • low

Channels and Riva: Customer Satisfaction Data


Channels in Action: Unique Use Cases

What solutions does Channels provide for Helpdesk Management?

How does Channels facilitate Workflow Management?


Riva in Action: Unique Use Cases

Why is Riva the best choice for Engagement Management?

What solutions does Riva provide for Collaboration?

How can Riva enhance your Communication Management process?

About

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Age

2014

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting