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Chatmeter Platform vs Uptrends: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Chatmeter Platform vs. Uptrends is based on a specific set of business needs and context. The comparison uses 2997 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Chatmeter Platform and Uptrends

Chatmeter Platform, Uptrends, NiceJob, Rannko, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Chatmeter Platform covers Rating And Review Management, Reputation Management with Offline, Social Media Management with Social Media, Engagement Management with Social Media, etc.

Uptrends focuses on Communication Management with E-Mail, Lead Tracking with Website, Workflow Management, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Chatmeter Platform

Focus area

Chatmeter Platform is better than Uptrends for

Software Failure Risk

  • medium

logo Uptrends

Focus area

Uptrends is better than Chatmeter Platform for

Software Failure Risk

  • medium

About

Local listing, review, and social media management for the multi-location brand and agency

Uptrends: Website Monitoring and Web Performance Monitoring

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

27

Total Goals
(we found evidences for)

13

5

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

monitoring social media

scheduling post to social media

managing social media account


rating and review management


reputation management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


competitive intelligence


workflow management


customer feedback management

measuring net promoter score


content management

content publishing


products & pricelist management


training & onboarding



helpdesk management


conversion management


contact list management


sales document management

contract management



sales review & feedback


knowledge management


touchpoint management


lifetime value management


performance management






sales call management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Build brand awareness

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve visibility

  • Improve consistency

  • Increase customer life time value

  • Grow market share

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve internal communications

  • Improve efficiency

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • text SMS

  • user generated content

  • blogs

  • social media

  • offline

  • on premises

  • See 6 more
  • e-mail

  • website

  • phone calls

  • text SMS

  • user generated content

  • blogs

  • social media

  • offline

  • on premises

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting