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Cisco Jabber vs Dialpad Ai Voice: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Cisco Jabber low Failure Risk for Dialpad Ai Voice medium
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Comparison Summary

This comparison report of Cisco Jabber vs. Dialpad Ai Voice is based on a specific set of business needs and context. The comparison uses 11476 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cisco Jabber and Dialpad Ai Voice

Cisco Jabber, Ryver, Wire Collaboration Patform, etc., belong to a category of solutions that help Team Collaboration, whereas Dialpad Ai Voice, Dialshree, Channels, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cisco Jabber covers Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.

Dialpad Ai Voice focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Collaboration with Offline, Communication Management with Phone Calls, etc.

"Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. " - Scott Sylliaasen

"With Dialpad we can go right online, provision the user through the UI in literally seconds, and get their phone up and running the same day. " - Kat Sweet

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cisco Jabber

Focus area

Cisco Jabber is better than Dialpad Ai Voice for

Software Failure Risk

  • low

logo Dialpad Ai Voice

Focus area

Dialpad Ai Voice is better than Cisco Jabber for

Software Failure Risk

  • medium

About

Collaboration software providing unified communications through instant messaging, voice and video calls

AI business phone system to improve your workflows and customer experience

Age

1984

2011

Financials

IPO

SERIES F

Business Need

Total Processes
(we found evidences for)

48

49

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction

collaboration

Read Reviews (1898)

Read Reviews (75)

communication management

Read Reviews (431)

Read Reviews (56)

sending & publishing communications

Read Reviews (333)

Read Reviews (23)

tracking & monitoring communications

Read Reviews (18)

Read Reviews (27)

conference call management

Read Reviews (406)

Read Reviews (27)

helpdesk management

Read Reviews (160)

Read Reviews (78)

sales call management

Read Reviews (150)

Read Reviews (153)

meeting management

Read Reviews (80)

Read Reviews (0)

call recording

Read Reviews (14)

Read Reviews (85)

call searching

Read Reviews (2)

Read Reviews (0)

call analytics

Read Reviews (0)

Read Reviews (15)

contact list management

Read Reviews (99)

Read Reviews (14)

creating contact list

Read Reviews (13)

Read Reviews (0)

contacts history

Read Reviews (5)

Read Reviews (0)

content management

Read Reviews (92)

Read Reviews (1)

content sharing

Read Reviews (91)

Read Reviews (1)

sales document management

Read Reviews (82)

Read Reviews (2)

contract management

Read Reviews (4)

Read Reviews (1)

engagement management

Read Reviews (39)

Read Reviews (17)

engaging and following up

Read Reviews (36)

Read Reviews (12)

training & onboarding

Read Reviews (21)

Read Reviews (6)

workflow management

Read Reviews (15)

Read Reviews (6)

business development

Read Reviews (7)

Read Reviews (3)

rating and review management

Read Reviews (4)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (0)

customer case management

Read Reviews (3)

Read Reviews (0)

conversion management

Read Reviews (3)

Read Reviews (0)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (1)

trade show marketing

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (1)

Read Reviews (7)

lead qualification: technographic

Read Reviews (1)

Read Reviews (5)

Scheduling & dispatching

Read Reviews (0)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (4)

customer feedback management

Read Reviews (0)

Read Reviews (5)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (4)

social media analytics

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (2)

social media analytics

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting