Cisco Jabber Overview
Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.
Use Cases
Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Cisco Jabber.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Cisco Jabber.
Cisco Jabber Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Jabber works with different mediums / channels such as Phone Calls. Video. Offline etc.
Cisco Jabber's features include Personalization, Alerts: Popups & Notifications, Capture Screen, etc. and Cisco Jabber support capabilities include Chat Support, Email Support, Phone Support, etc. also Cisco Jabber analytics capabilities include Analytics, and Custom Reports.
Reviews
"I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work." - Ida Furnes Breivik
Peer review evidence (same sources as the product rating summary)
"...We utilize video conferencing as much as we can and that has enhanced the quality of our communications...." Peer review by User in Financial Services, Financial Services
"...Cisco Jabber works just like most IM tools, but also integrates with your Cisco Unified Communications Manager/IP phone as well, which is really convenient...." Peer review by Anthony C
"...It's good as you can access everything from one point such as instant messaging, conference call, desktop sharing etc. ...." Peer review by Nivedita J., Credit Analyst, Banking
Cisco Jabber, Claromentis, Simpplr, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Jabber
Top Industries
- Information Technology and Services
- Computer Software
- Hospital & Health Care
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Cisco Jabber is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Mid Market.
Cisco Jabber Customer wins, Customer success stories, Case studies
How can Cisco Jabber optimize your Collaboration Workflow?
What Are the key features of Cisco Jabber for Communication Management?
How does Cisco Jabber address your Conference Call Management Challenges?
How efficiently Does Cisco Jabber manage your Helpdesk Management?
How can Cisco Jabber optimize your Contact List Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Cisco Jabber solved their Team Collaboration needs. Cuspera uses 9281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik |
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Something undeniably powerful happens when you bring people from all over the place into the studio. Cisco gave The Ellen Show that power to connect the fans all over the world so they could be part of the group and feel the warmth and the fun that everybody has when they come to the show. Testimonial By Derek Westervelt |
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Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ida Furnes Breivik Client Services Manager IBM Norway |
I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik |
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Derek Westervelt Technical Executive Producer The Ellen DeGeneres Show |
Something undeniably powerful happens when you bring people from all over the place into the studio. Cisco gave The Ellen Show that power to connect the fans all over the world so they could be part of the group and feel the warmth and the fun that everybody has when they come to the show. Testimonial By Derek Westervelt |
|
Scott Sylliaasen Director of IT Operations Midco |
Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen |
CDW - IT Services - Very Large
Expanded CDW Services Help Customers Operationalize Cisco's Cloud ...
Frequently Asked Questions (FAQ)
What buyers ask before choosing Cisco Jabber
What is Cisco Jabber?
Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.
Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.
Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.
What is Cisco Jabber used for?
What are the top features of Cisco Jabber?
Who uses Cisco Jabber?
What are Cisco Jabber alternatives?
Where is Cisco Jabber located?
Peers used Cisco Jabber for collaboration and communication management
Cisco Jabber Competitors
Cisco Jabber Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (240) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (240) |
Cisco Jabber Integrations
Cisco Jabber integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Jabber
Software Failure Risk Guidance
?for Cisco Jabber
Overall Risk Meter
Top Failure Risks for Cisco Jabber
Cisco Systems, Inc. News
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Cisco has expanded its AI infrastructure by integrating Supermicro's high-density, rack-scale GPU systems with its networking solutions. This collaboration targets enterprise and sovereign cloud deployments, supporting large AI workloads. The infrastructure will be available from October 2026, featuring Nvidia platforms and Cisco's networking technology to enhance AI training and inference capabilities.
Exclusive: Cisco expands Nvidia partnership for AI data center boom
Cisco and Supermicro are expanding their partnership to enhance AI data center infrastructure. They will integrate high-density, liquid- and air-cooled computing systems into Cisco's Secure AI Factory with Nvidia. This collaboration aims to offer pre-validated systems that simplify the deployment of massive GPU clusters, supporting Nvidia's next-generation platforms.
Cisco: How Responsible AI Is Changing the Way Organizations Assess Humanitarian Needs
Cisco and Kobo are collaborating to enhance KoboToolbox with AI features for humanitarian data collection. This partnership focuses on responsible AI to improve survey design and data processing in crisis settings. The AI-assisted tools aim to expedite data collection while maintaining ethical standards, demonstrated in recent deployments in the Middle East and Mozambique.
Cisco Products Multiple Vulnerabilities
Cisco has identified multiple high-risk vulnerabilities in its products, including Cisco Secure Endpoint Connector and Cisco Secure Firewall ASA Software. These vulnerabilities could lead to denial of service and information disclosure. CVE-2026-20349 is actively exploited. Cisco advises applying the issued fixes to mitigate risks.
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