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Cisco Jabber vs Happeo: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cisco Jabber vs. Happeo is based on a specific set of business needs and context. The comparison uses 9907 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cisco Jabber and Happeo

Cisco Jabber, Happeo, Ryver, Wire Collaboration Patform, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cisco Jabber covers Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.

Happeo focuses on Collaboration with Social Media, Engagement Management, Communication Management with E-Mail, Content Management, etc.

"I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. " - Ida Furnes Breivik

"We’ve had lots and lots of different platforms in the past. Happeo is the first company-wide single point of collaboration and communication. " - Natalie Allen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cisco Jabber

Focus area

Cisco Jabber is better than Happeo for

Software Failure Risk

  • low

logo Happeo

Focus area

Happeo is better than Cisco Jabber for

Software Failure Risk

  • low

About

Collaboration software providing unified communications through instant messaging, voice and video calls

The social intranet that makes employees happier at work

Age

1984

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

48

33

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


conference call management


helpdesk management


sales call management

meeting management


contact list management

creating contact list



sales document management

contract management


engagement management

engaging and following up


training & onboarding


workflow management


business development



rating and review management


knowledge management



customer case management


conversion management



revenue cycle management


campaign management



trade show marketing



social media analytics


scheduling post to social media


social media management

social media analytics

scheduling post to social media


touchpoint management


channel management


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more
  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Establish thought leadership

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • offline

  • on premises

  • mobile

  • video

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • Slack

  • See 10 more
  • social media

  • e-mail

  • website

  • offline

  • on premises

  • mobile

  • video

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • Slack

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting