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Cisco Webex vs Shindig: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cisco Webex vs. Shindig is based on a specific set of business needs and context. The comparison uses 13320 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cisco Webex and Shindig

Cisco Webex, Shindig, BlueJeans, Zoom Meetings, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cisco Webex covers Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

Shindig focuses on Attendee Engagement with Offline, Event & Trade Show Marketing with Offline, Collaboration with Video, Content Management with Website, etc.

"The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. " - Jerome Rouch-Sirech

"I love the Shindig interface! It makes web conferencing events visual, tangible and feel more IRL. " - Lauren Fritsch

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cisco Webex

Focus area

Cisco Webex is better than Shindig for

Software Failure Risk

  • low

logo Shindig

Focus area

Software Failure Risk

  • medium

About

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Turnkey solution for online video chat events

Age

1984

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

78

25

Total Goals
(we found evidences for)

17

3

Top Processes

Evidences indicate better relative satisfaction



conference call management


sales call management



sales document management

proposal & quote management

contract management


engagement management

engaging and following up


helpdesk management


communication management

sending & publishing communications


training & onboarding


knowledge management


workflow management


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media


products & pricelist management


contact list management




sales review & feedback



generation of new leads


lead qualification

lead qualification: technographic



business development


trade show marketing


rating and review management


competitive intelligence


campaign management


courses & assessment


customer case management



lifetime value management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more
  • Improve brand engagement

  • Scale best practices

  • Establish thought leadership

Top Channels

Channels Used

  • offline

  • trade shows

  • events

  • video

  • social media

  • chat

  • on premises

  • website

  • phone calls

  • user generated content

  • blogs

  • games

  • mass media

  • radio

  • support groups

  • See 12 more
  • offline

  • trade shows

  • events

  • video

  • social media

  • chat

  • on premises

  • website

  • phone calls

  • user generated content

  • blogs

  • games

  • mass media

  • radio

  • support groups

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting