Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve internal communications
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Improve ROI
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Increase customer life time value
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Enter new markets internationally or locally
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Improve efficiency
-
Grow market share
-
Build brand awareness
-
Manage risk
- See 9 more
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve ROI
-
Increase customer life time value
-
Improve internal communications
-
Improve brand engagement
-
Grow market share
-
Enter new markets internationally or locally
-
Scale best practices
-
Establish thought leadership
-
Improve visibility
-
Build brand awareness
-
Improve efficiency
-
Improve stakeholder relations
- See 12 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
-
website
-
user generated content
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blogs
-
promotions
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offline
-
omnichannel
-
point of sale
-
text SMS
-
on premises
-
Facebook
-
mobile
-
support groups
-
chat
-
video
-
LinkedIn
-
mobile app
-
newsletter
-
Twitter
-
review sites
-
Yelp
-
events
-
trade shows
-
Skype
- See 23 more
-
e-mail
-
phone calls
-
social media
-
website
-
user generated content
-
blogs
-
promotions
-
offline
-
omnichannel
-
point of sale
-
text SMS
-
on premises
-
Facebook
-
mobile
-
support groups
-
chat
-
video
-
LinkedIn
-
mobile app
-
newsletter
-
Twitter
-
review sites
-
Yelp
-
events
-
trade shows
-
Skype
- See 23 more
