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Close CRM vs Reply Sales Automation: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Close CRM vs. Reply Sales Automation is based on a specific set of business needs and context. The comparison uses 6868 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Close CRM and Reply Sales Automation

Close CRM, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM, whereas Reply Sales Automation, Mailshake, Yesware, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.

Reply Sales Automation focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Generation Of New Leads with E-Mail, Campaign Management with E-Mail, etc.

"I just finished your book, Product Demos That Sell. I work in Sales as an SMB rep for Zoom, and this book is a great reference for my career. This will definitely stay by my nightstand as a once a month refresher. " - Evan Byerly

"Our inbound campaigns have on average 74% open rates and 34% click-through rates. " - Markus Leming

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Close CRM

Focus area

Close CRM is better than Reply Sales Automation for

Software Failure Risk

  • low

logo Reply Sales Automation

Focus area

Reply Sales Automation is better than Close CRM for

Software Failure Risk

  • low

About

Inside Sales Software CRM with Calling & Emailing

AI-powered sales engagement platform that automates and scales multichannel outreach

Age

2013

2014

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

89

76

Total Goals
(we found evidences for)

12

17

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

meeting management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



generation of new leads



contact list management

creating contact list



training & onboarding


sales document management

contract management

proposal & quote management



pipeline management



knowledge management


relationship management




account management



content management




products & pricelist management


social media management

social media analytics

engaging on social media


conversion management


competitive intelligence




sales review & feedback


customer feedback management


lead qualification

lead qualification: technographic


campaign management

campaign analytics







rating and review management


business development




motivation management


helpdesk management


personalized marketing


lifetime value management


outbound marketing


trade show marketing



subscription management


influencer marketing


touchpoint management



identify target customers


loyalty management

identify target customers


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Build brand awareness

  • Launch new products

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve brand engagement

  • Improve navigation

  • Reduce bounce

  • Improve internal communications

  • Grow market share

  • Increase customer life time value

  • Shorten ramp up time

  • See 14 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • omnichannel

  • offline

  • promotions

  • video

  • social media

  • trade shows

  • chat

  • newsletter

  • games

  • events

  • LinkedIn

  • channel partners

  • user generated content

  • blogs

  • causes and charity

  • text SMS

  • Skype

  • print media

  • magazine

  • Whatsapp

  • point of sale

  • See 21 more
  • e-mail

  • phone calls

  • website

  • omnichannel

  • offline

  • promotions

  • video

  • social media

  • trade shows

  • chat

  • newsletter

  • games

  • events

  • LinkedIn

  • channel partners

  • user generated content

  • blogs

  • causes and charity

  • text SMS

  • Skype

  • print media

  • magazine

  • Whatsapp

  • point of sale

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting