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Close CRM vs Scratchpad: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Close CRM low Failure Risk for Scratchpad medium
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Comparison Summary

This comparison report of Close CRM vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 3695 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Close CRM and Scratchpad

Close CRM, Scratchpad, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

"The ability to make multiple pipelines has been super helpful for our team. We’re able to group our leads into segments and process those pipelines separately, and we can break out renewals and new business. " - Evgeny Milyutin

"Amazing, amazing, amazing. It will get rid of the millions of salesforce tabs, actually allow you to navigate your tasks from a single screen, customize views to how you want them to look, and save your literally hours on manually clicking through S...FDC. No questions asked, you need it. " - Kirk Robison

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Close CRM

Focus area

Close CRM is better than Scratchpad for

Software Failure Risk

  • low

logo Scratchpad

Focus area

Scratchpad is better than Close CRM for

Software Failure Risk

  • medium

About

Inside Sales Software CRM with Calling & Emailing

Fastest experience to update Salesforces

Age

2013

Financials

SEED

SERIES B

Business Need

Total Processes
(we found evidences for)

89

46

Total Goals
(we found evidences for)

12

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (136)

Read Reviews (25)

engaging and following up

Read Reviews (120)

Read Reviews (22)

engaging with scheduling & cadence

Read Reviews (4)

Read Reviews (2)

sales call management

Read Reviews (116)

Read Reviews (2)

call recording

Read Reviews (80)

Read Reviews (0)

call searching

Read Reviews (4)

Read Reviews (0)

call analytics

Read Reviews (4)

Read Reviews (0)

meeting management

Read Reviews (2)

Read Reviews (2)

communication management

Read Reviews (102)

Read Reviews (2)

sending & publishing communications

Read Reviews (68)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (0)

workflow management

Read Reviews (73)

Read Reviews (46)

lead management

Read Reviews (68)

Read Reviews (9)

generation of new leads

Read Reviews (42)

Read Reviews (1)

contact list management

Read Reviews (32)

Read Reviews (6)

creating contact list

Read Reviews (1)

Read Reviews (2)

training & onboarding

Read Reviews (26)

Read Reviews (23)

sales document management

Read Reviews (22)

Read Reviews (5)

contract management

Read Reviews (11)

Read Reviews (3)

proposal & quote management

Read Reviews (7)

Read Reviews (1)

pipeline management

Read Reviews (12)

Read Reviews (41)

knowledge management

Read Reviews (9)

Read Reviews (0)

relationship management

Read Reviews (9)

Read Reviews (0)

account management

Read Reviews (6)

Read Reviews (4)

content management

Read Reviews (6)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (4)

Read Reviews (1)

social media management

Read Reviews (4)

Read Reviews (1)

social media analytics

Read Reviews (3)

Read Reviews (0)

conversion management

Read Reviews (4)

Read Reviews (3)

competitive intelligence

Read Reviews (4)

Read Reviews (0)

sales review & feedback

Read Reviews (3)

Read Reviews (0)

customer feedback management

Read Reviews (3)

Read Reviews (1)

lead qualification

Read Reviews (3)

Read Reviews (1)

campaign management

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (3)

motivation management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (9)

opportunity management

Read Reviews (1)

Read Reviews (9)

segmentation and targeting

Read Reviews (1)

Read Reviews (3)

discount management

Read Reviews (1)

Read Reviews (2)

promotion management

Read Reviews (1)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting