cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Close CRM vs TRACK CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Close CRM low Failure Risk for TRACK CRM medium
Know More

Comparison Summary

This comparison report of Close CRM vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 2921 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Close CRM and TRACK CRM

Close CRM, TRACK CRM, Salesmate Sales CRM, Freshsales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Close CRM covers Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.

TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

"The ability to make multiple pipelines has been super helpful for our team. We’re able to group our leads into segments and process those pipelines separately, and we can break out renewals and new business. " - Evgeny Milyutin

"We switched to TRACK CRM from a legacy software provider in our space, and we feel we got on the upgraded train. " - Brittain Resorts and Hotels

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Close CRM

Focus area

Close CRM is better than TRACK CRM for

Software Failure Risk

  • low

logo TRACK CRM

Focus area

Software Failure Risk

  • medium

About

Inside Sales Software CRM with Calling & Emailing

Enterprise solution that connects all guest data points in one central location

Age

2013

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

89

36

Total Goals
(we found evidences for)

12

7

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (136)

Read Reviews (20)

engaging and following up

Read Reviews (120)

Read Reviews (20)

engaging with scheduling & cadence

Read Reviews (4)

Read Reviews (0)

sales call management

Read Reviews (116)

Read Reviews (20)

call recording

Read Reviews (80)

Read Reviews (16)

call searching

Read Reviews (4)

Read Reviews (0)

call analytics

Read Reviews (4)

Read Reviews (0)

meeting management

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (102)

Read Reviews (18)

sending & publishing communications

Read Reviews (68)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (16)

workflow management

Read Reviews (73)

Read Reviews (0)

lead management

Read Reviews (68)

Read Reviews (6)

generation of new leads

Read Reviews (42)

Read Reviews (3)

contact list management

Read Reviews (32)

Read Reviews (1)

training & onboarding

Read Reviews (26)

Read Reviews (0)

sales document management

Read Reviews (22)

Read Reviews (2)

contract management

Read Reviews (11)

Read Reviews (0)

proposal & quote management

Read Reviews (7)

Read Reviews (2)

pipeline management

Read Reviews (12)

Read Reviews (0)

knowledge management

Read Reviews (9)

Read Reviews (0)

relationship management

Read Reviews (9)

Read Reviews (1)

account management

Read Reviews (6)

Read Reviews (0)

content management

Read Reviews (6)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (4)

Read Reviews (0)

social media management

Read Reviews (4)

Read Reviews (0)

social media analytics

Read Reviews (3)

Read Reviews (0)

conversion management

Read Reviews (4)

Read Reviews (2)

competitive intelligence

Read Reviews (4)

Read Reviews (0)

sales review & feedback

Read Reviews (3)

Read Reviews (0)

customer feedback management

Read Reviews (3)

Read Reviews (1)

lead qualification

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (3)

Read Reviews (15)

campaign analytics

Read Reviews (1)

Read Reviews (5)

rating and review management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (1)

motivation management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (12)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve ROI

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve efficiency

  • Grow market share

  • Build brand awareness

  • Manage risk

  • See 9 more

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting