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Cloudwords vs Onbase by Hyland: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cloudwords vs. Onbase by Hyland is based on a specific set of business needs and context. The comparison uses 1714 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cloudwords and Onbase by Hyland

Cloudwords, and Onbase by Hyland belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cloudwords covers International Marketing, Workflow Management, Campaign Management with Website, Content Management, etc.

Onbase by Hyland focuses on Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

"There are many vendors in the market today. Cloudwords is an innovative, forward thinking partner, that is focused on our success, and is evolving with us to move our business forward. " - Candice Willingham

"Our OnBase system has assisted with getting better billing accuracy. Before OnBase, our billing process was manual and complicated. Our workflows are now simpler and more accurate. They’re less error-prone, too. " - Carl Fravel

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cloudwords

Focus area

Cloudwords is better than Onbase by Hyland for

Software Failure Risk

  • medium

logo Onbase by Hyland

Focus area

Onbase by Hyland is better than Cloudwords for

Software Failure Risk

  • low

About

Cloudwords - Make Your Marketing Cloud Global

Enterprise information platform designed to manage content, processes and cases.

Age

2001

1991

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

30

42

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


international marketing



campaign management




communication management

sending & publishing communications


engagement management

engaging and following up


training & onboarding


lead qualification

lead qualification: technographic


trade show marketing



knowledge management


sales document management

proposal & quote management

contract management


products & pricelist management


helpdesk management


customer case management


billing and invoice management



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


revenue cycle management



discount management


promotion management


Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Launch new products

  • Build brand awareness

  • Enhance customer relationships

  • Improve stakeholder relations

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more

Top Channels

Channels Used

  • offline

  • social media

  • on premises

  • point of sale

  • user generated content

  • phone calls

  • games

  • e-mail

  • See 5 more
  • offline

  • social media

  • on premises

  • point of sale

  • user generated content

  • phone calls

  • games

  • e-mail

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting