Onbase by Hyland Overview
OnBase by Hyland unites critical systems and information for managing content, processes, and cases. It serves as a comprehensive content services platform.
Use Cases
Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Onbase by Hyland.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Onbase by Hyland.
Onbase by Hyland Use-Cases and Business Priorities: Customer Satisfaction Data
Onbase by Hyland works with different mediums / channels such as Phone Calls.
Onbase by Hyland's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Onbase by Hyland support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Onbase by Hyland analytics capabilities include Analytics, and Custom Reports.
Reviews
"OnBase cuts down on the time dedicated to collecting updated information and removes the need to manually track which records are up to date." - Lael Hall
Peer review evidence (same sources as the product rating summary)
"...Now, we are able to ingest them into the workflow and ensure they are correct before they are moved to production status...." Peer review by Mitzie O’Rourke, Hilliard Lyons, Hilliard Lyons
"...It is a full Enterprise Content Management solution...." Peer review by Sandy S., Langley Federal Credit Union
"...It is preferable to keep business records and cases in order to have a sound and secure business because it is best place to handle documents capture, documents generation and also a place to keep electronic signatures...." Peer review by Caolan M, Project Manager, Marketing and Advertising
Onbase by Hyland, DocuWare, Document Locator, Revver, PairSoft, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Onbase by Hyland
Top Industries
- Government Administration
- Transportation/Trucking/Railroad
- Manufacturing
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Onbase by Hyland is popular in Government Administration, Transportation/Trucking/Railroad, and Manufacturing and is widely used by Enterprise, Mid Market, and Large Enterprise.
Onbase by Hyland Customer wins, Customer success stories, Case studies
What benefits does Onbase by Hyland offer for Workflow Management?
What makes Onbase by Hyland ideal for Content Management?
How does Onbase by Hyland address your Sales Document Management Challenges?
How efficiently Does Onbase by Hyland manage your Helpdesk Management?
How does Onbase by Hyland facilitate Customer Case Management?
11 buyers and buying teams have used Cuspera to assess how well Onbase by Hyland solved their Content Management Systems needs. Cuspera uses 1375 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
OnBase cuts down on the time dedicated to collecting updated information and removes the need to manually track which records are up to date. Testimonial By Lael Hall |
|
Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase. Testimonial By Sean Lemon |
|
With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. Testimonial By LuAnn Leggett |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lael Hall IT director Ho-Chunk Nation |
OnBase cuts down on the time dedicated to collecting updated information and removes the need to manually track which records are up to date. Testimonial By Lael Hall |
|
Sean Lemon National project manager UFP |
Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase. Testimonial By Sean Lemon |
|
LuAnn Leggett Deputy Administrator Clerk Village of DeForest |
With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. Testimonial By LuAnn Leggett |
Hyland OnBase Workflow Automation
Frequently Asked Questions(FAQ)
for Onbase by Hyland
What is Onbase by Hyland?
Onbase by Hyland is a single enterprise content management software designed to provide a centralized and secure location for critical business content. it provides tools to improve the ability to capture, integrate, access, measure and secure electronic and paper content. It helps to increase productivity, deliver excellent customer service and reduce risk across entire enterprise
The key features of OnBase include management of enterprise content, file sync and share, enterprise-level search and application development. Its case management and business process management tools allow users to manage unstructured work and structured repeatable processes; the enterprise search module provides content discovery and output technology to discover content across repositories, SharePoint, email systems, network shares, intranets, extranets, websites, databases, social media and more.
OnBase centralizes important business content in one secure location and then delivers relevant information to the user when they need it, wherever they are. OnBase solutions can include mobile access, integrate with user applications and be deployed in the cloud- all on a secure platform.
What is Onbase by Hyland used for?
What are the top features of Onbase by Hyland?
Who uses Onbase by Hyland?
What are Onbase by Hyland alternatives?
Where is Onbase by Hyland located?
Peers used Onbase by Hyland for workflow management and content management
Onbase by Hyland Competitors
Onbase by Hyland Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (118) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (118) |
Software Failure Risk Guidance
?for Onbase by Hyland
Overall Risk Meter
Top Failure Risks for Onbase by Hyland
Hyland Software, Inc News
Hyland Debuts its New Partner Program Designed to Scale the Agentic Enterprise
Hyland has launched the Hyland Global Partner Network, a revamped partner program aimed at scaling AI-driven enterprise solutions. The program offers a unified framework for partners, emphasizing flexibility, transparency, and performance-based incentives. It aims to foster deep collaboration and co-innovation, aligning partner actions with Hyland's strategic goals, particularly in cloud adoption and content innovation.
Hyland Strengthens its Product Leadership as Agentic AI Raises the Stakes for Regulated Industries
Hyland has expanded its product leadership team with six new appointments to enhance its focus on regulated industries like healthcare, financial services, and government. This move aims to strengthen Hyland's position in delivering AI-driven, industry-specific solutions that meet complex regulatory and operational needs. The company continues to build on its expertise in content management to support autonomous operations in high-stakes environments.
Hyland est nomm Leader dans le Magic QuadrantTM 2026 de Gartner pour ...
Hyland has been named a Leader in the 2026 Gartner Magic Quadrant for Document Management. This recognition highlights Hyland's strengths in content management and AI-driven content innovation. The company's Content Innovation Cloud helps businesses orchestrate AI-driven operations and manage unstructured data effectively, supporting over 15,000 global clients.
Hyland Named a Leader in 2026 Gartner Magic QuadrantTM for Document ...
Hyland has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Document Management. This accolade highlights Hyland's strength in enterprise content management and AI-driven content intelligence, emphasizing its global deployment of the Content Innovation Cloud. The recognition underscores Hyland's ability to orchestrate agentic enterprises with advanced AI and content management capabilities.
Hyland Software, Inc Profile
HQ Location
28500 Clemens Road, Westlake, Ohio 44145, USA
Employees
501-1000
Social
Financials
M&A
