Onbase by Hyland Overview

OnBase by Hyland unites critical systems and information for managing content, processes, and cases. It serves as a comprehensive content services platform.

Use Cases

Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Onbase by Hyland.

Other use cases:

  • Helpdesk Management
  • Customer Case Management
  • Training & Onboarding
  • Campaign Management
  • Collaboration
  • Billing And Invoice Management
  • Knowledge Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Onbase by Hyland.

Other priorities:

  • Improve ROI
  • Scale Best Practices
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Manage Risk
See all business priorities See less business priorities

Onbase by Hyland Use-Cases and Business Priorities: Customer Satisfaction Data

Onbase by Hyland works with different mediums / channels such as Phone Calls,

Onbase by Hyland's features include Recording, Personalization, Alerts: Popups & Notifications, etc.

Reviews

"Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase." - Sean Lemon

Onbase by Hyland, DocuWare, DocStar ECM, PaperVision Enterprise, DocLink, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Onbase by Hyland

Top Industries

  • Government Administration
  • Transportation/Trucking/Railroad
  • Manufacturing

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Onbase by Hyland is popular in Government Administration, Transportation/Trucking/Railroad, and Manufacturing and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Onbase by Hyland Use Cases

What solutions does Onbase by Hyland provide for Workflow Management?

How can Onbase by Hyland optimize your Content Management Workflow?

What Are the key features of Onbase by Hyland for Sales Document Management?

What makes Onbase by Hyland ideal for Helpdesk Management?

What makes Onbase by Hyland ideal for Customer Case Management?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Onbase by Hyland solved their Content Management Systems needs. Cuspera uses 1375 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Onbase by Hyland testimonial

Sean Lemon

National project manager

UFP

Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase. Testimonial By Sean Lemon
Onbase by Hyland testimonial

Amy Roberts

Document Control manager

G.A. West

OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. Testimonial By Amy Roberts
Onbase by Hyland testimonial

Carl Fravel

Director of information systems and knowledge management

Canal Barge

Our OnBase system has assisted with getting better billing accuracy. Before OnBase, our billing process was manual and complicated. Our workflows are now simpler and more accurate. They’re less error-prone, too. Testimonial By Carl Fravel
CUSTOMERS TESTIMONIALS
Onbase by Hyland testimonial

Sean Lemon

National project manager

UFP

Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase. Testimonial By Sean Lemon
Onbase by Hyland testimonial

Amy Roberts

Document Control manager

G.A. West

OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. Testimonial By Amy Roberts
Onbase by Hyland testimonial

Carl Fravel

Director of information systems and knowledge management

Canal Barge

Our OnBase system has assisted with getting better billing accuracy. Before OnBase, our billing process was manual and complicated. Our workflows are now simpler and more accurate. They’re less error-prone, too. Testimonial By Carl Fravel

Case Studies

COMPANY INDUSTRY CASE STUDIES
Onbase by Hyland case study
Insurance
Insurance
Case Study Priority Health

How Priority Health OnBase ensures accurate, convenient Medicaid transportation and customer satisfaction

Read More
Onbase by Hyland case study
Manufacturing
Manufacturing
Case Study UFP Industries

OnBase empowers UFP end users with low-code business applications

Read More
Onbase by Hyland case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study Canal Barge

How Canal Barge Transforms financial operations by eliminating manual processing and boosting visibility

Read More

Video

Hyland OnBase Workflow Automation

Video Thumbnail

Frequently Asked Questions(FAQ)

for Onbase by Hyland

What is Onbase by Hyland?

Onbase by Hyland is a single enterprise content management software designed to provide a centralized and secure location for critical business content. it provides tools to improve the ability to capture, integrate, access, measure and secure electronic and paper content. It helps to increase productivity, deliver excellent customer service and reduce risk across entire enterprise

The key features of OnBase include management of enterprise content, file sync and share, enterprise-level search and application development. Its case management and business process management tools allow users to manage unstructured work and structured repeatable processes; the enterprise search module provides content discovery and output technology to discover content across repositories, SharePoint, email systems, network shares, intranets, extranets, websites, databases, social media and more.

OnBase centralizes important business content in one secure location and then delivers relevant information to the user when they need it, wherever they are. OnBase solutions can include mobile access, integrate with user applications and be deployed in the cloud- all on a secure platform.

What is Onbase by Hyland used for?

Onbase by Hyland is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Content Management and Sales Document Management .

What are the top features of Onbase by Hyland?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Onbase by Hyland.

Who uses Onbase by Hyland?

Onbase by Hyland is used by Government Administration, Transportation/Trucking/Railroad and Manufacturing among other industries.

What are Onbase by Hyland alternatives?

DocuWare, DocStar ECM, PaperVision Enterprise and DocLink are popular alternatives for Onbase by Hyland.

Where is Onbase by Hyland located?

Onbase by Hyland is headquartered at 28500 Clemens Road, Westlake, Ohio 44145, USA .
lightning

Peers used Onbase by Hyland for workflow management and content management

Onbase by Hyland Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.35/5 ★

Read Reviews (15)
Custom Reports

4.31/5 ★

Read Reviews (118)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.35/5 ★

Read Reviews (15)
Custom Reports

4.31/5 ★

Read Reviews (118)

Software Failure Risk Guidance

?

for Onbase by Hyland

Overall Risk Meter

Low Medium High

Top Failure Risks for Onbase by Hyland

Hyland software News

Hyland adds two VPs to product leadership team to deliver on content intelligence goals

Hyland Software, Inc. adds two vice presidents to its product leadership team to enhance content intelligence efforts.

14/10/2024 - source

iCoreConnect Inc . Announces Appointment of Industry Leader Yvonne Hyland to Its Board of Directors

iCoreConnect Inc. appoints Yvonne Hyland to its Board of Directors.

10/09/2024 - source

Hyland named a Star in Infosource 2024 Global Capture and Intelligent Document Processing ( IDP ) Vendor Matrix Report

Hyland named a Star in Infosource's 2024 Global Capture and Intelligent Document Processing (IDP) Vendor Matrix Report.

03/06/2024 - source

Hyland software Profile

Company Name

Hyland software

Company Website

https://www.hyland.com/en/

Year Founded

1991

HQ Location

28500 Clemens Road, Westlake, Ohio 44145, USA

Employees

501-1000

Social

Financials

M&A