Onbase by Hyland Overview
OnBase by Hyland unites critical systems and information for managing content, processes, and cases. It serves as a comprehensive content services platform.
Use Cases
Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Onbase by Hyland.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Onbase by Hyland.
Onbase by Hyland Use-Cases and Business Priorities: Customer Satisfaction Data
Onbase by Hyland works with different mediums / channels such as Phone Calls.
Onbase by Hyland's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Onbase by Hyland support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Onbase by Hyland analytics capabilities include Analytics, and Custom Reports.
Reviews
"With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase." - LuAnn Leggett
Onbase by Hyland, Strapi, AgilityCMS, Docsvault, Wordable, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Onbase by Hyland
Top Industries
- Government Administration
- Transportation/Trucking/Railroad
- Manufacturing
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Onbase by Hyland is popular in Government Administration, Transportation/Trucking/Railroad, and Manufacturing and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Onbase by Hyland Use Cases
How can Onbase by Hyland optimize your Workflow Management Workflow?
How does Onbase by Hyland address your Content Management Challenges?
What Are the key features of Onbase by Hyland for Sales Document Management?
What solutions does Onbase by Hyland provide for Helpdesk Management?
How does Onbase by Hyland address your Customer Case Management Challenges?
26+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Onbase by Hyland solved their Content Management Systems needs. Cuspera uses 1375 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. Testimonial By LuAnn Leggett |
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OnBase cuts down on the time dedicated to collecting updated information and removes the need to manually track which records are up to date. Testimonial By Lael Hall |
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Our OnBase system has assisted with getting better billing accuracy. Before OnBase, our billing process was manual and complicated. Our workflows are now simpler and more accurate. They’re less error-prone, too. Testimonial By Carl Fravel |
CUSTOMERS | TESTIMONIALS |
---|---|
LuAnn Leggett Deputy Administrator Clerk Village of DeForest |
With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. Testimonial By LuAnn Leggett |
Lael Hall IT director Ho-Chunk Nation |
OnBase cuts down on the time dedicated to collecting updated information and removes the need to manually track which records are up to date. Testimonial By Lael Hall |
Carl Fravel Director of information systems and knowledge management Canal Barge |
Our OnBase system has assisted with getting better billing accuracy. Before OnBase, our billing process was manual and complicated. Our workflows are now simpler and more accurate. They’re less error-prone, too. Testimonial By Carl Fravel |
Case Studies
CASE STUDY Virginia Department of Motor Vehicles (DMV)
CASE STUDY The Judge Group
CASE STUDY State of Ohio
CASE STUDY RBC Capital Markets
CASE STUDY University of Notre Dame
CASE STUDY United States Department of Housing and Urban Development
Video
Hyland OnBase Workflow Automation

Frequently Asked Questions(FAQ)
for Onbase by Hyland
What is Onbase by Hyland?
Onbase by Hyland is a single enterprise content management software designed to provide a centralized and secure location for critical business content. it provides tools to improve the ability to capture, integrate, access, measure and secure electronic and paper content. It helps to increase productivity, deliver excellent customer service and reduce risk across entire enterprise
The key features of OnBase include management of enterprise content, file sync and share, enterprise-level search and application development. Its case management and business process management tools allow users to manage unstructured work and structured repeatable processes; the enterprise search module provides content discovery and output technology to discover content across repositories, SharePoint, email systems, network shares, intranets, extranets, websites, databases, social media and more.
OnBase centralizes important business content in one secure location and then delivers relevant information to the user when they need it, wherever they are. OnBase solutions can include mobile access, integrate with user applications and be deployed in the cloud- all on a secure platform.
What is Onbase by Hyland used for?
What are the top features of Onbase by Hyland?
Who uses Onbase by Hyland?
What are Onbase by Hyland alternatives?
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Onbase by Hyland Competitors
Onbase by Hyland Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
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Analytics | Read Reviews (15) |
Custom Reports | Read Reviews (118) |
CAPABILITIES | RATINGS AND REVIEWS |
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Analytics | Read Reviews (15) |
Custom Reports | Read Reviews (118) |
Software Failure Risk Guidance
?for Onbase by Hyland
Overall Risk Meter
Top Failure Risks for Onbase by Hyland
Hyland Software, Inc News
Hyland appoints Nanette Lazina as Senior Vice President, Global Channels and OEMs - The Malaysian Reserve
Nanette Lazina has been appointed as Senior Vice President, Global Channels and OEMs at Hyland Software, strengthening the companys leadership for partner and OEM strategy in enterprise content management.
Hyland Launches Agentic Document Processing to Drive End-to-End Business Automation with Semantic, Context-Aware Intelligence
Hyland Software has launched its agentic document processing solution, expanding its Content Innovation Cloud with advanced generative AI. This new product enables autonomous understanding and action on unstructured data, moving beyond traditional intelligent document processing. Designed for sectors like healthcare, financial services, government, and insurance, it delivers semantic, context-aware automation to streamline complex business workflows.
Hyland appoints Sharon Brand as Chief Human Resources Officer - PR Newswire
Hyland Software has appointed Sharon Brand as chief human resources officer. Brand will lead global HR strategy, talent development, and organizational culture initiatives at the enterprise content management company.
Hyland appoints Michael Campbell as Chief Product Officer
Hyland Software has appointed Jitesh S. Ghai as its new President and CEO, effective May 20, 2024. Ghai, previously Chief Product Officer at Informatica, brings deep expertise in cloud, data, and AI. He succeeds retiring CEO Bill Priemer, who will remain on Hyland's Board of Directors.
Hyland Software, Inc Profile
HQ Location
28500 Clemens Road, Westlake, Ohio 44145, USA
Employees
501-1000
Social
Financials
M&A