Onbase by Hyland Overview
OnBase by Hyland unites critical systems and information for managing content, processes, and cases. It serves as a comprehensive content services platform.
Use Cases
Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Onbase by Hyland.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Onbase by Hyland.
Onbase by Hyland Use-Cases and Business Priorities: Customer Satisfaction Data
Onbase by Hyland works with different mediums / channels such as Phone Calls.
Onbase by Hyland's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and Onbase by Hyland support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Onbase by Hyland analytics capabilities include Analytics, and Custom Reports.
Reviews
"OnBase Workflow and WorkView provide clearer communication with our transportation vendors. We retired the old system." - Matt McLaughlin
Onbase by Hyland, Strapi, AgilityCMS, Docsvault, Wordable, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Onbase by Hyland
Top Industries
- Government Administration
- Transportation/Trucking/Railroad
- Manufacturing
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Onbase by Hyland is popular in Government Administration, Transportation/Trucking/Railroad, and Manufacturing and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Onbase by Hyland Use Cases
Why is Onbase by Hyland the best choice for Workflow Management?
What makes Onbase by Hyland ideal for Content Management?
How efficiently Does Onbase by Hyland manage your Sales Document Management?
What Are the key features of Onbase by Hyland for Helpdesk Management?
How can Onbase by Hyland optimize your Customer Case Management Workflow?
26+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Onbase by Hyland solved their Content Management Systems needs. Cuspera uses 1375 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
|
OnBase Workflow and WorkView provide clearer communication with our transportation vendors. We retired the old system. Testimonial By Matt McLaughlin |
|
Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase. Testimonial By Sean Lemon |
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OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. Testimonial By Amy Roberts |
CUSTOMERS | TESTIMONIALS |
---|---|
Matt McLaughlin System Coordinator Priority Health |
OnBase Workflow and WorkView provide clearer communication with our transportation vendors. We retired the old system. Testimonial By Matt McLaughlin |
Sean Lemon National project manager UFP |
Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase. Testimonial By Sean Lemon |
Amy Roberts Document Control manager G.A. West |
OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. Testimonial By Amy Roberts |
Case Studies
CASE STUDY Virginia Department of Motor Vehicles (DMV)
CASE STUDY BBVA
CASE STUDY ASEFA
CASE STUDY University of Notre Dame
CASE STUDY Toyota Financial Services
CASE STUDY Caixa Andorrana de la Seguridad Social (CASS)
Video
Hyland OnBase Workflow Automation

Frequently Asked Questions(FAQ)
for Onbase by Hyland
What is Onbase by Hyland?
Onbase by Hyland is a single enterprise content management software designed to provide a centralized and secure location for critical business content. it provides tools to improve the ability to capture, integrate, access, measure and secure electronic and paper content. It helps to increase productivity, deliver excellent customer service and reduce risk across entire enterprise
The key features of OnBase include management of enterprise content, file sync and share, enterprise-level search and application development. Its case management and business process management tools allow users to manage unstructured work and structured repeatable processes; the enterprise search module provides content discovery and output technology to discover content across repositories, SharePoint, email systems, network shares, intranets, extranets, websites, databases, social media and more.
OnBase centralizes important business content in one secure location and then delivers relevant information to the user when they need it, wherever they are. OnBase solutions can include mobile access, integrate with user applications and be deployed in the cloud- all on a secure platform.
What is Onbase by Hyland used for?
What are the top features of Onbase by Hyland?
Who uses Onbase by Hyland?
What are Onbase by Hyland alternatives?
Where is Onbase by Hyland located?
Onbase by Hyland Competitors
Onbase by Hyland Features
- Low
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- High
FEATURE | RATINGS AND REVIEWS |
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Analytics | Read Reviews (15) |
Custom Reports | Read Reviews (118) |
CAPABILITIES | RATINGS AND REVIEWS |
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Analytics | Read Reviews (15) |
Custom Reports | Read Reviews (118) |
Software Failure Risk Guidance
?for Onbase by Hyland
Overall Risk Meter
Top Failure Risks for Onbase by Hyland
Hyland Software, Inc News
Hyland Unveils Agent Builder: Revolutionizing Business Workflows with AI-Powered Multiagent Collaboration - PR Newswire
Hyland has launched Agent Builder, a tool within its Content Innovation Cloud, to help organizations create and deploy AI-powered enterprise agents. These agents enhance workflow efficiency and decision-making across industries like finance and healthcare. Agent Builder offers a low-code environment, seamless integration with existing systems, and supports scalable human oversight. It aims to automate complex tasks, reduce manual processing, and improve compliance.
Hyland appoints Nanette Lazina as Senior Vice President, Global Channels and OEMs - Eastern Progress
Hyland has appointed Nanette Lazina as Senior Vice President of Global Channels and OEMs. With over 20 years of experience, Lazina will lead the strategic execution of Hyland's partner program to align with global growth objectives. Her previous role at SAP involved driving revenue growth through strategic partnerships, which she aims to replicate at Hyland.
Hyland appoints Nanette Lazina as Senior Vice President, Global Channels and OEMs - The Malaysian Reserve
Nanette Lazina has been appointed as Senior Vice President, Global Channels and OEMs at Hyland Software, strengthening the companys leadership for partner and OEM strategy in enterprise content management.
Hyland Launches Agentic Document Processing to Drive End-to-End Business Automation with Semantic, Context-Aware Intelligence
Hyland Software has launched its agentic document processing solution, expanding its Content Innovation Cloud with advanced generative AI. This new product enables autonomous understanding and action on unstructured data, moving beyond traditional intelligent document processing. Designed for sectors like healthcare, financial services, government, and insurance, it delivers semantic, context-aware automation to streamline complex business workflows.
Hyland Software, Inc Profile
HQ Location
28500 Clemens Road, Westlake, Ohio 44145, USA
Employees
501-1000
Social
Financials
M&A