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Clutch Platform vs Epsilon PeopleCloud Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clutch Platform vs. Epsilon PeopleCloud Loyalty is based on a specific set of business needs and context. The comparison uses 763 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clutch Platform and Epsilon PeopleCloud Loyalty

Clutch Platform, and Epsilon PeopleCloud Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clutch Platform covers Loyalty Management, Engagement Management with E-Mail, Merchandising with Offline, Campaign Management with E-Mail, etc.

Epsilon PeopleCloud Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

"From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job. " - Paul Grosch

"[Epsilon]’s solution was just what we needed to connect and stay connected with our customers and make the most out of our relationships with them " - Jay Poropatich

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clutch Platform

Focus area

Software Failure Risk

  • medium

logo Epsilon PeopleCloud Loyalty

Focus area

Software Failure Risk

  • medium

About

Customer Data and Marketing Platform that transforms the data into hyper-personalized, intelligent interactions that increase customer lifetime value

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Age

1969

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

30

19

Total Goals
(we found evidences for)

11

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


engagement management

engaging and following up



campaign management

campaign analytics


referral management



lifetime value management


helpdesk management


content management


personalized marketing



relationship management


communication management

sending & publishing communications


competitive intelligence





generation of new leads


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • Improve digital and social presence

  • Improve stakeholder relations

  • Launch new products

  • Improve ROI

  • Improve brand engagement

  • See 8 more
  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more
  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting