cuspera logo CUSPERA

Clutch Platform vs iGainSpark Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clutch Platform vs. iGainSpark Platform is based on a specific set of business needs and context. The comparison uses 421 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clutch Platform and iGainSpark Platform

Clutch Platform, and iGainSpark Platform belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clutch Platform covers Loyalty Management, Engagement Management with E-Mail, Merchandising with Offline, Campaign Management with E-Mail, etc.

iGainSpark Platform focuses on Loyalty Management with Social Media, Customer Feedback Management with Promotions, Engagement Management with Omnichannel, Helpdesk Management with Social Media, etc.

"From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job. " - Paul Grosch

"The MiracleCartes Team has always been supportive and available for all the implementations. One of our client, a Premium Caf Chain has been able to witness significant increase in Sales in just 6-7 months time of implementation. " - LSL

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clutch Platform

Focus area

Software Failure Risk

  • medium

logo iGainSpark Platform

Focus area

Software Failure Risk

  • medium

About

Customer Data and Marketing Platform that transforms the data into hyper-personalized, intelligent interactions that increase customer lifetime value

Loyalty Platform that enables Business to identify and engage with it’s customers

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

11

Total Goals
(we found evidences for)

11

3

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


engagement management

engaging and following up



campaign management

campaign analytics


referral management



lifetime value management


helpdesk management


content management


personalized marketing



relationship management


customer feedback management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • Improve digital and social presence

  • Improve stakeholder relations

  • Launch new products

  • Improve ROI

  • Improve brand engagement

  • See 8 more
  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

Top Channels

Channels Used

  • omnichannel

  • social media

  • promotions

  • phone calls

  • chat

  • offline

  • point of sale

  • See 4 more
  • omnichannel

  • social media

  • promotions

  • phone calls

  • chat

  • offline

  • point of sale

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting