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Commence vs Salsa CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Commence vs. Salsa CRM is based on a specific set of business needs and context. The comparison uses 4267 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Commence and Salsa CRM

Commence, Salsa CRM, workbooks.com, MarketSharp, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Commence covers Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

Salsa CRM focuses on Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"I would like to commend Commence on the reliability and unique capabilities of their product, as well as the excellent technical and customer support they provide. We consider Commence one of our most highly valued and appreciated vendors. " - Alan Kusinitz

"WCA’s board and staff started their Centennial Capital Campaign with very little experience in large-scale fundraising. Over the last four years, the organization has transformed into an efficient, growth-oriented operation that is laser focused on ...advocating for change for underprivileged children. As their campaign grew in size and scope, WCA realized that they needed a new donor software system that would scale as they expanded. " - Cora Greensberg

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Commence

Focus area

Commence is better than Salsa CRM for

Software Failure Risk

  • low

logo Salsa CRM

Focus area

Salsa CRM is better than Commence for

Software Failure Risk

  • medium

About

Customer Relationship Management (CRM) Software

Donor Management and Fundraising CRM

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

69

49

Total Goals
(we found evidences for)

15

7

Top Processes

Evidences indicate better relative satisfaction


generation of new leads


campaign management

campaign analytics


contact list management


engagement management

engaging and following up


social media management

social media analytics


opportunity management



sales document management

proposal & quote management

contract management


relationship management




workflow management



customer feedback management

measuring customer satisfaction


loyalty management

customise loyalty program

identify target customers


knowledge management


lead qualification



products & pricelist management



communication management

sending & publishing communications

tracking & monitoring communications


pipeline management


segmentation and targeting


sales call management

meeting management


calendar management




conversion management


training & onboarding


lifetime value management


competitive intelligence


customer case management



personalized marketing


account management



follower management



social media marketing



business development



community building




content management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more
  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more
  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting