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Commence vs Scratchpad: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Commence vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 2646 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Commence and Scratchpad

Commence, Scratchpad, workbooks.com, MarketSharp, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Commence covers Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

"Commence is a big part of our company’s success. It is a high quality system and the customer service we receive is just as amazing. I always get a solution to my request or problem the same day. " - Regina Ruby

"I hadn't actually loved using a product in such a long while. Until yesterday, when I received personalized onboarding from Scratchpad. I already know it's going to be a huge part of my workflow. " - Matt McSpiritt

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Commence

Focus area

Commence is better than Scratchpad for

Software Failure Risk

  • low

logo Scratchpad

Focus area

Software Failure Risk

  • medium

About

Customer Relationship Management (CRM) Software

Fastest experience to update Salesforces

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

69

46

Total Goals
(we found evidences for)

15

6

Top Processes

Evidences indicate better relative satisfaction


generation of new leads


campaign management

campaign analytics


contact list management

creating contact list


engagement management

engaging and following up


social media management

social media analytics


opportunity management



sales document management

proposal & quote management

contract management


relationship management


helpdesk management



workflow management



customer feedback management

measuring customer satisfaction


loyalty management

customise loyalty program

identify target customers


knowledge management


lead qualification



products & pricelist management



communication management

sending & publishing communications


pipeline management


segmentation and targeting


sales call management

meeting management


calendar management




conversion management


training & onboarding


lifetime value management


competitive intelligence


customer case management



personalized marketing


account management



follower management



social media marketing



business development



promotion management


discount management






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting