Overview: Conga Composer and Ignition as Proposal Management Category solutions.

Conga Composer excels in a variety of proposal management tasks, particularly benefiting larger enterprises with comprehensive document handling and robust vendor support options. It targets diverse industries, with features that improve sales and customer relations. Ignition, suitable for targeted sales document management, is favored by the accounting sector. It supports customer acquisition and offers training-oriented support, appealing to large enterprise needs.

Conga Composer: Conga Composer is a cloud-based document generation and management solution that streamlines processes. It empowers sales, legal, and operations by automating document creation and sharing.

Ignition: Ignition streamlines client engagements by combining proposals, payments, and contracts into one document, enhancing efficiency and cash flow. It integrates with Xero, QBO, and WorkflowMax to automate workflows and boost conversions.

Conga Composer and Ignition: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Conga Composer provides extensive capabilities in sales document management. read more →

Ignition's key strength lies in proposal and quote management. read more →

Business Goals

Conga Composer aims to increase sales and enhance customer relationships. read more →

Ignition is focused on acquiring customers and scaling best sales practices. read more →

Core Features

Conga Composer stands out with its advanced integration and custom reporting. read more →

Ignition offers distinctive training and onboarding features. read more →

Vendor Support

Conga Composer offers 24/7 support and multiple communication channels. read more →

Ignition provides vendor support with a focus on training and onboarding. read more →

Segments and Industries

Conga Composer primarily serves enterprise clients across various sectors. read more →

Ignition is predominantly used in the accounting industry by large enterprises. read more →

Operational Alignment

Conga Composer fits well into large-scale enterprise operations. read more →

Ignition aligns with needs of large enterprises in focused industries. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Chat Support

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Email Support

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24/7 Support

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Phone Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Conga Composer and Ignition

How does Conga Composer and Ignition address your Sales Document Management Challenges?

Conga Composer and Ignition both generate sales documents, including proposals and contracts, and integrate with other software to automate processes. Conga Composer offers more detailed analytics and allows for easier template management. Ignition focuses on automation, payment collection, and integration with other business systems. Conga Composer has limitations in its logic capabilities, while Ignition lacks user permission controls and a feature to add fees for credit card payments.

"...I really like the analytics, specifically getting text messages when my champion is in the contract...." Peer review by Mallary K, Account Executive, Computer Software

"...We've been able to streamline our proposal and renewal process, sending multiple letters of engagement (tax, advisory, implementation services) within one link...." Peer review by Administrator

What makes Conga Composer and Ignition ideal for Workflow Management?

Conga Composer streamlines document generation and workflow automation within Salesforce. It facilitates collaboration on document templates and approvals, allowing remote access and signing. Ignition, on the other hand, automates accounting processes and workflows for accounting companies, integrating with tools like Xero and QuickBooks Online. Both offer automation features, but Conga Composer focuses on document generation and workflow within Salesforce, while Ignition emphasizes accounting and workflow management through integrations with external tools. Both platforms have limitations, Ignition is limited in its ability to create a productive workflow if not integrated with Jetpack Workflow.

"...With workflow, all sales can get the paper without any extra setup just one click on the button...." Peer review by Wenyi S., Telecommunications

"...The solution permits you to automate workflow and accounting tasks through integrations...." Peer review from Featured Customers

What benefits does Conga Composer and Ignition offer for Engagement Management?

Conga Composer helps users create engaging documents that can be customized and analyzed to understand customer interactions. Ignition helps streamline engagement management by automating proposals, contracts, and payments. Conga Composer focuses on document creation and analysis while Ignition emphasizes process automation for client engagement. Both tools have limitations, for example, Ignition's templates cannot be customized.

"...The notifications and analytics allow us to better understand what drives customer engagement and how they're interacting with our proposals. . . ...." Peer review by Bailey R.

"...Client engagement documents, jobflow deployment, billing. ...." Peer review by Tom P., Business Advisor, Accounting

What solutions does Conga Composer and Ignition provide for Helpdesk Management?

Conga Composer and Ignition both provide helpful support. Conga Composer offers support through its website and a responsive support team. Ignition offers support through a help center that teaches users to improve their experience. However, Ignition requires support to track progress, which can be a limitation.

"...Since it became Octiv, we've gotten into the habit of calling customer support 2 - 3 times per month...." Peer review by Kristen, Graphcom

"...From setting up templates for future use, to sending reminder emails of when the proposals are signed, due for expiration, weekly review, to quick turnaround times from the help desk - what's not to like?. ...." Peer review by Karen G., Executive Assistant, Accounting