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ConnectWise Automate vs Experience.com: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Automate vs. Experience.com is based on a specific set of business needs and context. The comparison uses 2670 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Automate and Experience.com

ConnectWise Automate, and Experience.com belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Automate covers Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

Experience.com focuses on Customer Feedback Management with Promotions, Engagement Management with Social Media, Rating And Review Management with Social Media, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Automate

Focus area

ConnectWise Automate is better than Experience.com for

Software Failure Risk

  • medium

logo Experience.com

Focus area

Experience.com is better than ConnectWise Automate for

Software Failure Risk

  • low

About

Remote Monitoring and Management Software | ConnectWise Automate

Experience management platform for activating better experiences

Age

1982

Financials

M&A

SERIES A

Business Need

Total Processes
(we found evidences for)

50

58

Total Goals
(we found evidences for)

9

14

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales document management

proposal & quote management

contract management


knowledge management


workflow management


training & onboarding


contact list management


lifetime value management



products & pricelist management


engagement management

engaging and following up


billing and invoice management


license management



competitive intelligence


campaign management


content management

content publishing


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


revenue cycle management




lead qualification

lead qualification: technographic


social media management

social media analytics


business development


rating and review management



reputation management


social media marketing




conversion management


sales review & feedback



motivation management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • Build brand awareness

  • Launch new products

  • Increase sales & revenue

  • Establish thought leadership

  • Improve efficiency

  • Improve brand engagement

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • social media

  • promotions

  • website

  • phone calls

  • Facebook

  • offline

  • review sites

  • on premises

  • video

  • Amazon

  • games

  • mobile

  • Glassdoor

  • events

  • trade shows

  • mobile app

  • print media

  • magazine

  • LinkedIn

  • Twitter

  • Facebook page

  • Instagram

  • user generated content

  • blogs

  • See 21 more
  • social media

  • promotions

  • website

  • phone calls

  • Facebook

  • offline

  • review sites

  • on premises

  • video

  • Amazon

  • games

  • mobile

  • Glassdoor

  • events

  • trade shows

  • mobile app

  • print media

  • magazine

  • LinkedIn

  • Twitter

  • Facebook page

  • Instagram

  • user generated content

  • blogs

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting