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ConnectWise Automate vs GoodFirms: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Automate vs. GoodFirms is based on a specific set of business needs and context. The comparison uses 2931 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Automate and GoodFirms

ConnectWise Automate, and GoodFirms belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Automate covers Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

GoodFirms focuses on Training & Onboarding with Video, Engagement Management, Advertisement with Social Media, Media Planning, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Automate

Focus area

ConnectWise Automate is better than GoodFirms for

Software Failure Risk

  • medium

logo GoodFirms

Focus area

GoodFirms is better than ConnectWise Automate for

Software Failure Risk

  • medium

About

Remote Monitoring and Management Software | ConnectWise Automate

B2B Reviews & Rating Platform you can trust

Age

1982

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

58

Total Goals
(we found evidences for)

9

16

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales document management

proposal & quote management

contract management


knowledge management


workflow management


training & onboarding


contact list management


lifetime value management



products & pricelist management


engagement management

engaging and following up


billing and invoice management


license management



competitive intelligence


campaign management

campaign monitoring


content management


communication management

sending & publishing communications


customer feedback management


revenue cycle management




lead qualification

lead qualification: technographic



social media management


business development



rating and review management



generation of new leads


discount management





reputation management


motivation management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Build brand awareness

  • Grow market share

  • Improve ROI

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase sales & revenue

  • Establish thought leadership

  • Improve internal communications

  • Improve stakeholder relations

  • Manage risk

  • Improve efficiency

  • See 13 more

Top Channels

Channels Used

  • social media

  • e-mail

  • video

  • website

  • promotions

  • chat

  • phone calls

  • user generated content

  • blogs

  • Whatsapp

  • Facebook

  • mass media

  • LinkedIn

  • mobile

  • out of home

  • television

  • brochure

  • offline

  • point of sale

  • Instagram

  • display advertisement

  • coupons

  • radio

  • mobile app

  • billboards

  • omnichannel

  • causes and charity

  • print media

  • magazine

  • See 26 more
  • social media

  • e-mail

  • video

  • website

  • promotions

  • chat

  • phone calls

  • user generated content

  • blogs

  • Whatsapp

  • Facebook

  • mass media

  • LinkedIn

  • mobile

  • out of home

  • television

  • brochure

  • offline

  • point of sale

  • Instagram

  • display advertisement

  • coupons

  • radio

  • mobile app

  • billboards

  • omnichannel

  • causes and charity

  • print media

  • magazine

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting