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ConnectWise Automate vs TargetBay: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Automate vs. TargetBay is based on a specific set of business needs and context. The comparison uses 3022 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Automate and TargetBay

ConnectWise Automate, and TargetBay belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Automate covers Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

TargetBay focuses on Engagement Management with E-Mail, Rating And Review Management with Social Media, Advertisement with Social Media, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Automate

Focus area

Software Failure Risk

  • medium

logo TargetBay

Focus area

TargetBay is better than ConnectWise Automate for

Software Failure Risk

  • low

About

Remote Monitoring and Management Software | ConnectWise Automate

TargetBay - Reviews And Q&A, Behavioral Pop Up, Email ...

Age

1982

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

58

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales document management

proposal & quote management

contract management


knowledge management


workflow management


training & onboarding


contact list management


lifetime value management



products & pricelist management


engagement management

engaging and following up


billing and invoice management


license management



competitive intelligence


campaign management

campaign monitoring


content management


communication management

sending & publishing communications


customer feedback management


revenue cycle management




lead qualification

lead qualification: technographic


social media management


promotion management



rating and review management



identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program


meeting management


sales call management

meeting management


segmentation and targeting


social media marketing


generation of new leads


discount management




personalized marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • promotions

  • point of sale

  • offline

  • user generated content

  • coupons

  • Facebook

  • Instagram

  • display advertisement

  • review sites

  • blogs

  • mobile

  • games

  • video

  • phone calls

  • Facebook page

  • Twitter

  • See 16 more
  • e-mail

  • social media

  • website

  • promotions

  • point of sale

  • offline

  • user generated content

  • coupons

  • Facebook

  • Instagram

  • display advertisement

  • review sites

  • blogs

  • mobile

  • games

  • video

  • phone calls

  • Facebook page

  • Twitter

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting