cuspera logo CUSPERA

ConnectWise Automate vs Uptrends: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Automate vs. Uptrends is based on a specific set of business needs and context. The comparison uses 2954 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Automate and Uptrends

ConnectWise Automate, and Uptrends belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Automate covers Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

Uptrends focuses on Communication Management with E-Mail, Lead Tracking with Website, Workflow Management, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Automate

Focus area

ConnectWise Automate is better than Uptrends for

Software Failure Risk

  • medium

logo Uptrends

Focus area

Software Failure Risk

  • medium

About

Remote Monitoring and Management Software | ConnectWise Automate

Uptrends: Website Monitoring and Web Performance Monitoring

Age

1982

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

27

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales document management

proposal & quote management

contract management


knowledge management


workflow management


training & onboarding


contact list management


lifetime value management



products & pricelist management


engagement management

engaging and following up


billing and invoice management


license management



competitive intelligence


campaign management


content management


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management


revenue cycle management




lead qualification

lead qualification: technographic



sales call management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve internal communications

  • Improve efficiency

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • text SMS

  • user generated content

  • blogs

  • social media

  • offline

  • on premises

  • See 6 more
  • e-mail

  • website

  • phone calls

  • text SMS

  • user generated content

  • blogs

  • social media

  • offline

  • on premises

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting