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ContactMonkey vs Dialpad Ai Voice: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ContactMonkey vs. Dialpad Ai Voice is based on a specific set of business needs and context. The comparison uses 4925 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ContactMonkey and Dialpad Ai Voice

ContactMonkey, Dialpad Ai Voice, PoliteMail, GMass, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ContactMonkey covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.

Dialpad Ai Voice focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Collaboration with Offline, Communication Management with Phone Calls, etc.

"Giving our team the chance to interact with pulse surveys, comments & ratings has allowed us to informally check in on our team without sending bulky engagement surveys. " - Corey Kachigan

"Dialpad's partner support has really made it easy to work with them. As our customers turn to Softchoice to provide the leading Cloud technologies, Dialpad has quickly emerged as one of our Strategic Partners in the SaaS and Communications space. " - Eric Broekhof

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ContactMonkey

Focus area

ContactMonkey is better than Dialpad Ai Voice for

Software Failure Risk

  • medium

logo Dialpad Ai Voice

Focus area

Dialpad Ai Voice is better than ContactMonkey for

Software Failure Risk

  • medium

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

AI business phone system to improve your workflows and customer experience

Age

2011

2011

Financials

SEED

SERIES F

Business Need

Total Processes
(we found evidences for)

51

49

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media


campaign management

campaign analytics

campaign monitoring


courses & assessment

track learning progress


sales document management

proposal & quote management


contact list management



content management



helpdesk management


segmentation and targeting


customer feedback management


training & onboarding


competitive intelligence


conference call management



sales review & feedback


account management


workflow management



call transcription



sales call management

call transcription



lead qualification: technographic


lead qualification

lead qualification: technographic


Scheduling & dispatching



business development




Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more
  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting