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ContactMonkey vs Truly Voice Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ContactMonkey vs. Truly Voice Platform is based on a specific set of business needs and context. The comparison uses 3852 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ContactMonkey and Truly Voice Platform

ContactMonkey, Truly Voice Platform, PoliteMail, GMass, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ContactMonkey covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.

Truly Voice Platform focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.

"Once I started using ContactMonkey, I realized I was able to save 4 hours of work a week, which translated to 25 days saved per year! " - Kate Kraley

"Truly gives all members of my team an amazing experience, and everyone trusts them. I would recommend Truly to anyone. " - Zoey Gold

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ContactMonkey

Focus area

ContactMonkey is better than Truly Voice Platform for

Software Failure Risk

  • medium

logo Truly Voice Platform

Focus area

Truly Voice Platform is better than ContactMonkey for

Software Failure Risk

  • low

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation

Age

2011

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

51

45

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media


campaign management

campaign analytics

campaign monitoring


courses & assessment

track learning progress


sales document management

proposal & quote management


contact list management



content management



helpdesk management


segmentation and targeting


customer feedback management


training & onboarding


competitive intelligence


conference call management



sales review & feedback


account management


workflow management



call transcription



sales call management

call transcription


revenue cycle management




follower management


promotion management


discount management



pipeline management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Shorten ramp up time

  • Scale best practices

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • mobile

  • e-mail

  • mobile app

  • text SMS

  • social media

  • LinkedIn

  • point of sale

  • mass media

  • radio

  • website

  • review sites

  • Yelp

  • video

  • See 14 more
  • phone calls

  • offline

  • events

  • trade shows

  • mobile

  • e-mail

  • mobile app

  • text SMS

  • social media

  • LinkedIn

  • point of sale

  • mass media

  • radio

  • website

  • review sites

  • Yelp

  • video

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting