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ConvergeHub vs C2CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConvergeHub vs. C2CRM is based on a specific set of business needs and context. The comparison uses 2076 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConvergeHub and C2CRM

ConvergeHub, C2CRM, Freshsales, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConvergeHub covers Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

C2CRM focuses on Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.

"Whether your a one man operation, or a 100 person army. ConvergeHub allows you to keep your business organized, maintain customer data efficiently, and automate the entire process... " - Rob Abramov

"The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quic...kly turn quotes into orders. We also wanted a central repository for our product data that could be accessed by our multi-channel sell­ing organization. " - Dolge

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConvergeHub

Focus area

ConvergeHub is better than C2CRM for

Software Failure Risk

  • low

logo C2CRM

Focus area

Software Failure Risk

  • medium

About

All-in-One Customer Management Platform

Flexible CRM that manages client relationships throughout the sales cycle.

Age

2013

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

97

43

Total Goals
(we found evidences for)

15

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management


campaign management

campaign monitoring


generation of new leads


workflow management


communication management

sending & publishing communications


sales document management

proposal & quote management

contract management


helpdesk management


relationship management


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics

engaging on social media


loyalty management

identify target customers

customise loyalty program

create engagement based loyalty


lifetime value management


conversion management




account management



pipeline management


training & onboarding


calendar management



lead qualification

lead qualification: technographic


sales call management




billing and invoice management



segmentation and targeting


rating and review management









personalized marketing


customer case management


knowledge management



business development


products & pricelist management


social media marketing





competitive intelligence



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Scale best practices

  • Establish thought leadership

  • Improve visibility

  • Build brand awareness

  • Improve efficiency

  • Improve stakeholder relations

  • See 12 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • newsletter

  • offline

  • on premises

  • phone calls

  • user generated content

  • blogs

  • website

  • See 7 more
  • mobile

  • e-mail

  • mobile app

  • newsletter

  • offline

  • on premises

  • phone calls

  • user generated content

  • blogs

  • website

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting