Comparison Summary
This comparison report of ConvergeHub vs. Front is based on a specific set of business needs and context. The comparison uses 4946 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ConvergeHub and Front
ConvergeHub, Freshsales, Agile CRM, etc., belong to a category of solutions that help CRM, whereas Front, Gainsight Platform, ChurnZero, etc., belong to a category of solutions that help Customer Success Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ConvergeHub covers Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.
Front focuses on Collaboration with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
"ConvergeHub is the essential CRM… It allows for a speedy and thorough workflow, as well as open inter-office communication. We thank our friends at ConvergeHub for this amazing... " - Chad Otar
"My team literally could not do what they do without Front. We're working more productively, and customers can feel the difference. " - Trish Stines
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
All-in-One Customer Management Platform
Customer Communication hub connecting all communication channels
Age
2013
2013
Financials
PRIVATE
SERIES D
Business Need
Total Processes
(we found evidences for)
97
68
Total Goals
(we found evidences for)
15
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve brand engagement
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Grow market share
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Enter new markets internationally or locally
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Scale best practices
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Establish thought leadership
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Improve visibility
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Build brand awareness
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Improve efficiency
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Improve stakeholder relations
- See 12 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve ROI
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve digital and social presence
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Launch new products
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Improve visibility
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Improve stakeholder relations
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Improve consistency
- See 9 more
Top Channels
Channels Used
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e-mail
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chat
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social media
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text SMS
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phone calls
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Facebook
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user generated content
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website
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blogs
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Twitter
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Slack
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video
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promotions
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omnichannel
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offline
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on premises
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mobile
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mobile app
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mass media
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television
-
movies
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print media
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magazine
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point of sale
- See 21 more
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e-mail
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chat
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social media
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text SMS
-
phone calls
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Facebook
-
user generated content
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website
-
blogs
-
Twitter
-
Slack
-
video
-
promotions
-
omnichannel
-
offline
-
on premises
-
mobile
-
mobile app
-
mass media
-
television
-
movies
-
print media
-
magazine
-
point of sale
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
