Comparison Summary
This comparison report of ConvergeHub vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 1869 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ConvergeHub and Zendesk Sunshine
ConvergeHub, Zendesk Sunshine, Freshsales, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ConvergeHub covers Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.
Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
"Whether your a one man operation, or a 100 person army. ConvergeHub allows you to keep your business organized, maintain customer data efficiently, and automate the entire process... " - Rob Abramov
"The implementation was really quick. That got the attention of our leadership teams. " - Steven Franklin
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
All-in-One Customer Management Platform
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Age
2013
2007
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
97
29
Total Goals
(we found evidences for)
15
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve brand engagement
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Grow market share
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Enter new markets internationally or locally
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Scale best practices
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Establish thought leadership
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Improve visibility
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Build brand awareness
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Improve efficiency
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Improve stakeholder relations
- See 12 more
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
