cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Convirza Call Tracking vs CallRail: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Convirza Call Tracking low Failure Risk for CallRail medium
Know More

Comparison Summary

This comparison report of Convirza Call Tracking vs. CallRail is based on a specific set of business needs and context. The comparison uses 12378 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Convirza Call Tracking and CallRail

Convirza Call Tracking, Marchex Call Analytics, CallSource, etc., belong to a category of solutions that help Other Demand Generation, whereas CallRail, Chorus by ZoomInfo, Salesken, etc., belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Convirza Call Tracking covers Sales Call Management with Phone Calls, Communication Management with Phone Calls, Advertisement with Phone Calls, Engagement Management with Phone Calls, etc.

CallRail focuses on Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.

"Convirza is extremely slick and easy-to-implement. To be frank, it is significantly better than any other call analytics solution on the market. " - Owner

"CallScribe and AI and keyword spotting make a huge difference. " - Chris Gardner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Convirza Call Tracking

Focus area

Convirza Call Tracking is better than CallRail for

Software Failure Risk

  • low

logo CallRail

Focus area

CallRail is better than Convirza Call Tracking for

Software Failure Risk

  • medium

About

Call Tracking Software, Metrics & Measurement ‚ Convirza

CallRail | Tracking and analytics for phone calls and web forms

Age

2001

2011

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

57

81

Total Goals
(we found evidences for)

11

14

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (487)

Read Reviews (930)

call recording

Read Reviews (258)

Read Reviews (743)

call analytics

Read Reviews (175)

Read Reviews (137)

call scoring

Read Reviews (44)

Read Reviews (8)

call searching

Read Reviews (6)

Read Reviews (7)

communication management

Read Reviews (391)

Read Reviews (923)

tracking & monitoring communications

Read Reviews (385)

Read Reviews (905)

sending & publishing communications

Read Reviews (3)

Read Reviews (16)

advertisement

Read Reviews (176)

Read Reviews (334)

campaign management

Read Reviews (83)

Read Reviews (260)

campaign analytics

Read Reviews (16)

Read Reviews (13)

campaign monitoring

Read Reviews (11)

Read Reviews (95)

engagement management

Read Reviews (78)

Read Reviews (57)

engaging and following up

Read Reviews (70)

Read Reviews (45)

channel marketing

Read Reviews (40)

Read Reviews (64)

social media management

Read Reviews (21)

Read Reviews (66)

social media analytics

Read Reviews (12)

Read Reviews (55)

engaging on social media

Read Reviews (4)

Read Reviews (1)

scheduling post to social media

Read Reviews (2)

Read Reviews (1)

conversion management

Read Reviews (21)

Read Reviews (34)

generation of new leads

Read Reviews (20)

Read Reviews (86)

rating and review management

Read Reviews (15)

Read Reviews (7)

competitive intelligence

Read Reviews (8)

Read Reviews (3)

customer feedback management

Read Reviews (7)

Read Reviews (5)

reputation management

Read Reviews (5)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (15)

workflow management

Read Reviews (4)

Read Reviews (10)

sales document management

Read Reviews (3)

Read Reviews (7)

contract management

Read Reviews (3)

Read Reviews (4)

courses & assessment

Read Reviews (2)

Read Reviews (1)

identify skill gaps

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (2)

Read Reviews (2)

loyalty management

Read Reviews (2)

Read Reviews (0)

customise loyalty program

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (1)

Read Reviews (2)

international marketing

Read Reviews (1)

Read Reviews (3)

follower management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (3)

contact list management

Read Reviews (0)

Read Reviews (34)

lead qualification: behavioural

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (18)

lead qualification: behavioural

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (10)

business development

Read Reviews (0)

Read Reviews (6)

revenue cycle management

Read Reviews (0)

Read Reviews (5)

personalized marketing

Read Reviews (0)

Read Reviews (3)

referral management

Read Reviews (0)

Read Reviews (2)

account management

Read Reviews (0)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve ROI

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • Scale best practices

  • Launch new products

  • Enter new markets internationally or locally

  • Improve consistency

  • See 8 more

  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • Improve efficiency

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Improve consistency

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • phone calls

  • website

  • offline

  • e-mail

  • mass media

  • social media

  • television

  • radio

  • mobile

  • on premises

  • text SMS

  • Facebook

  • mobile app

  • chat

  • print media

  • Instagram

  • point of sale

  • promotions

  • LinkedIn

  • games

  • magazine

  • Slack

  • video

  • newspaper

  • out of home

  • brochure

  • display advertisement

  • user generated content

  • blogs

  • billboards

  • See 27 more

  • phone calls

  • website

  • offline

  • e-mail

  • mass media

  • social media

  • television

  • radio

  • mobile

  • on premises

  • text SMS

  • Facebook

  • mobile app

  • chat

  • print media

  • Instagram

  • point of sale

  • promotions

  • LinkedIn

  • games

  • magazine

  • Slack

  • video

  • newspaper

  • out of home

  • brochure

  • display advertisement

  • user generated content

  • blogs

  • billboards

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

high

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting