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CRMdesk vs NetResults Tracker: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of CRMdesk vs. NetResults Tracker is based on a specific set of business needs and context. The comparison uses 1252 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CRMdesk and NetResults Tracker

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CRMdesk covers Helpdesk Management with Social Media, Knowledge Management with User Generated Content, Customer Feedback Management with E-Mail, Engagement Management, etc.

NetResults Tracker focuses on Helpdesk Management, Knowledge Management with Chat, Contact List Management with Offline, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CRMdesk

Focus area

Software Failure Risk

  • medium

logo NetResults Tracker

Focus area

Software Failure Risk

  • medium

About

CRMdesk: Online Customer Support - Web Based Help Desk ...

NetResults Tracker: Web-based Collaboration Software for ...

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

23

Total Goals
(we found evidences for)

3

4

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


knowledge management


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up


contact list management


workflow management


sales document management

proposal & quote management

contract management


communication management

tracking & monitoring communications

sending & publishing communications




relationship management


training & onboarding



products & pricelist management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • offline

  • on premises

  • e-mail

  • phone calls

  • print media

  • magazine

  • chat

  • user generated content

  • blogs

  • See 6 more
  • offline

  • on premises

  • e-mail

  • phone calls

  • print media

  • magazine

  • chat

  • user generated content

  • blogs

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting