Comparison Summary
This comparison report of CRMdesk vs. NetResults Tracker is based on a specific set of business needs and context. The comparison uses 1252 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CRMdesk and NetResults Tracker
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CRMdesk covers Helpdesk Management with Social Media, Knowledge Management with User Generated Content, Customer Feedback Management with E-Mail, Engagement Management, etc.
NetResults Tracker focuses on Helpdesk Management, Knowledge Management with Chat, Contact List Management with Offline, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
CRMdesk: Online Customer Support - Web Based Help Desk ...
NetResults Tracker: Web-based Collaboration Software for ...
Age
1996
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
29
23
Total Goals
(we found evidences for)
3
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve efficiency
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Improve visibility
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Acquire customers
- See 1 more
Top Channels
Channels Used
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offline
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on premises
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e-mail
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phone calls
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print media
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magazine
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chat
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user generated content
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blogs
- See 6 more
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offline
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on premises
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e-mail
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phone calls
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print media
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magazine
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chat
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user generated content
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blogs
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
