CRMdesk Overview
CRMdesk is a web-based tool for managing customer support, tracking ideas, and organizing knowledge. Customer forums can also be hosted for enhanced interaction.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using CRMdesk.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using CRMdesk.
CRMdesk Use-Cases and Business Priorities: Customer Satisfaction Data
CRMdesk works with different mediums / channels such as Social Media. User Generated Content. Blogs etc.
CRMdesk's features include Ticketing, Recording, Dashboard, etc. and CRMdesk support capabilities include Email Support, 24/7 Support, Chat Support, etc. also CRMdesk analytics capabilities include Custom Reports, and Analytics.
Reviews
"I'm quite impressed with a quick look. Dealing with you is a pleasure compared with some of the other vendors out there." - Henry S
CRMdesk, osTicket, Jitbit Helpdesk, Azuredesk, BMC Helix ITSM, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for CRMdesk
Top Industries
- Information Technology and Services
- Financial Services
- Oil & Energy
Popular in
- Enterprise
- Mid Market
- Small Business
CRMdesk is popular in Information Technology And Services, Financial Services, and Oil & Energy and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on CRMdesk Use Cases
How can CRMdesk optimize your Helpdesk Management Workflow?
What solutions does CRMdesk provide for Knowledge Management?
Why is CRMdesk the best choice for Customer Feedback Management?
What solutions does CRMdesk provide for Engagement Management?
Why is CRMdesk the best choice for Contact List Management?
17+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well CRMdesk solved their Help Desk needs. Cuspera uses 549 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I'm quite impressed with a quick look. Dealing with you is a pleasure compared with some of the other vendors out there. Testimonial By Henry S |
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Incidentally I must say that I am delighted with the price, service and quality of the CRMdesk. Testimonial By Ollie S |
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Great system! Makes my job easier. Thanks and keep up the good work, this is by far the best system I have used. Testimonial By Kevin O |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Henry S Mikros Systems Corporation |
I'm quite impressed with a quick look. Dealing with you is a pleasure compared with some of the other vendors out there. Testimonial By Henry S |
|
Ollie S Computer Security Technology |
Incidentally I must say that I am delighted with the price, service and quality of the CRMdesk. Testimonial By Ollie S |
|
Kevin O Sprite Software |
Great system! Makes my job easier. Thanks and keep up the good work, this is by far the best system I have used. Testimonial By Kevin O |
Frequently Asked Questions(FAQ)
for CRMdesk
What is CRMdesk used for?
What are the top features of CRMdesk?
Who uses CRMdesk?
What are CRMdesk alternatives?
Where is CRMdesk located?
Peers used CRMdesk for helpdesk management and knowledge management
CRMdesk Competitors
CRMdesk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (30) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (30) |
| Analytics | Read Reviews (9) |
Software Failure Risk Guidance
?for CRMdesk
Overall Risk Meter
Top Failure Risks for CRMdesk
ForeSoft Profile
Company Name
ForeSoft
Company Website
http://www.foresoft.net/HQ Location
1644 RFD, Long Grove, IL 60047, USA
Employees
11-50
Social
Financials
PRIVATE
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