CRMdesk Overview

CRMdesk is a web-based tool for managing customer support, tracking ideas, and organizing knowledge. Customer forums can also be hosted for enhanced interaction.

Use Cases

Customers recommend Helpdesk Management, Knowledge Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using CRMdesk.

Other use cases:

  • Engagement Management
  • Contact List Management
  • Workflow Management
  • Proposal & Quote Management
  • Contract Management
  • Tracking & Monitoring Communications
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using CRMdesk.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

CRMdesk Use-Cases and Business Priorities: Customer Satisfaction Data

CRMdesk works with different mediums / channels such as Social Media, User Generated Content, Blogs, etc.

CRMdesk's features include Ticketing, Recording, Dashboard, etc.

Reviews

"Incidentally I must say that I am delighted with the price, service and quality of the CRMdesk." - Ollie S

CRMdesk, osTicket, Jitbit Helpdesk, Azuredesk, BMC Helix ITSM, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CRMdesk

Top Industries

  • Information Technology and Services
  • Financial Services
  • Oil & Energy

Popular in

  • Enterprise
  • Mid Market
  • Small Business

CRMdesk is popular in Information Technology And Services, Financial Services, and Oil & Energy and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on CRMdesk Use Cases

What makes CRMdesk ideal for Helpdesk Management?

How can CRMdesk enhance your Knowledge Management process?

What benefits does CRMdesk offer for Customer Feedback Management?

What makes CRMdesk ideal for Engagement Management?

How can CRMdesk enhance your Contact List Management process?

17+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CRMdesk solved their Help Desk needs. Cuspera uses 549 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CRMdesk testimonial

Ollie S

Computer Security Technology
Incidentally I must say that I am delighted with the price, service and quality of the CRMdesk. Testimonial By Ollie S
CRMdesk testimonial

Kevin O

Sprite Software
Great system! Makes my job easier. Thanks and keep up the good work, this is by far the best system I have used. Testimonial By Kevin O
CRMdesk testimonial

Henry S

Mikros Systems Corporation
I'm quite impressed with a quick look. Dealing with you is a pleasure compared with some of the other vendors out there. Testimonial By Henry S
CUSTOMERS TESTIMONIALS
CRMdesk testimonial

Ollie S

Computer Security Technology
Incidentally I must say that I am delighted with the price, service and quality of the CRMdesk. Testimonial By Ollie S
CRMdesk testimonial

Kevin O

Sprite Software
Great system! Makes my job easier. Thanks and keep up the good work, this is by far the best system I have used. Testimonial By Kevin O
CRMdesk testimonial

Henry S

Mikros Systems Corporation
I'm quite impressed with a quick look. Dealing with you is a pleasure compared with some of the other vendors out there. Testimonial By Henry S

Frequently Asked Questions(FAQ)

for CRMdesk

What is CRMdesk used for?

CRMdesk is a Help Desk Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Helpdesk Management, Knowledge Management and Customer Feedback Management .

What are the top features of CRMdesk?

Ticketing, Recording and Dashboard are some of the top features of CRMdesk.

Who uses CRMdesk?

CRMdesk is used by Information Technology And Services, Financial Services and Oil & Energy among other industries.

What are CRMdesk alternatives?

OsTicket, Jitbit Helpdesk, Azuredesk and BMC Helix ITSM are popular alternatives for CRMdesk.

Where is CRMdesk located?

CRMdesk is headquartered at 1644 RFD, Long Grove, IL 60047, USA.
lightning

Peers used CRMdesk for helpdesk management and knowledge management

CRMdesk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (30)
Analytics

2.79/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (30)
Analytics

2.79/5 ★

Read Reviews (9)

Software Failure Risk Guidance

?

for CRMdesk

Overall Risk Meter

Low Medium High

Top Failure Risks for CRMdesk

ForeSoft Profile

Company Name

ForeSoft

Company Website

http://www.foresoft.net/

HQ Location

1644 RFD, Long Grove, IL 60047, USA

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE