Service Creatio Overview
Service-creatio is a no-code, intelligent service management platform designed to boost customer satisfaction. It offers a full-cycle solution with maximum flexibility.
Use Cases
Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using Service Creatio.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Service Creatio.
Service Creatio Use-Cases and Business Priorities: Customer Satisfaction Data
Service Creatio works with different mediums / channels such as Phone Calls. and E-Mail.
Service Creatio's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Service Creatio support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Service Creatio analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Our sales team is happy with the system, especially with lead management, opportunity management, field sales management and sales forecasting features...." Peer review by Veronika C., Global Marketing Manager, Computer Software
Service Creatio, Cayzu Help Desk, Qminder, VictorOps, LiveAgent, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Service Creatio
Top Industries
- Computer Software
- Information Technology and Services
- Professional Training & Coaching
Popular in
- Small Business
- Mid Market
- Enterprise
Service Creatio is popular in Computer Software, Information Technology And Services, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Service Creatio Use Cases
How can Service Creatio optimize your Engagement Management Workflow?
How does Service Creatio facilitate Communication Management?
How efficiently Does Service Creatio manage your Campaign Management?
How can Service Creatio optimize your Forecasting Workflow?
How can Service Creatio enhance your Customer Case Management process?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Service Creatio solved their Help Desk needs. Cuspera uses 504 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY Nucleus
Frequently Asked Questions(FAQ)
for Service Creatio
What is Service Creatio?
Service Creatio is a comprehensive cloud solution that allows the management of customer requests and automates service operations by following predefined processes for full-cycle service management.
Service Creatio keeps the information on all the customers in a unified database, and intelligent data scientist enriches the system with available information from the open sources. Users are also able to automate the contact center, allowing service agents to more effectively manage their daily tasks in a single-window interface, and allowing supervisors to easily track the performance of service reps.
Key features include contact management and communication tools, case management, knowledge management, synchronization tools and a system designer.
What is Service Creatio used for?
What are the top features of Service Creatio?
Who uses Service Creatio?
What are Service Creatio alternatives?
Where is Service Creatio located?
Peers used Service Creatio for engagement management and communication management
Service Creatio Competitors
Service Creatio Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (53) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (53) |
Software Failure Risk Guidance
?for Service Creatio
Overall Risk Meter
Top Failure Risks for Service Creatio
Creatio News
Bits In Glass Joins Creatio as Premier Partner to Advance Innovation in Manufacturing & Distribution
Bits In Glass has joined Creatio as a Premier Partner to drive innovation in the manufacturing and distribution sectors. This partnership will combine Bits In Glasss expertise with Creatios AI-native no-code workflow automation and CRM platform, aiming to deliver advanced digital transformation solutions for manufacturers and distributors.
Creatio Launches 8.3 "Twin" Release, Further Advancing Native AI Capabilities with new Agents and Superior No-Code Automation | Creatio
Creatio has launched version 8.3, called the "Twin" release, enhancing its AI-native no-code platform with advanced AI agents and improved automation features. The update strengthens Creatio's composable architecture, enabling faster application development and deeper workflow automation for CRM, sales, marketing, and service processes across industries.
Creatio and Cyclr Partner to Accelerate Agentic Workflows and Enterprise Integration | Creatio
Creatio and Cyclr have formed a partnership to enhance agentic workflows and enterprise integration. This collaboration leverages Creatio's AI-native no-code CRM and workflow automation platform with Cyclr's integration technology, enabling organizations to streamline business processes and accelerate digital transformation through seamless connectivity between enterprise applications.
Inc. Names Creatio to 2025 Best Workplaces List | Creatio
Creatio has been recognized by Inc. as one of the 2025 Best Workplaces, highlighting its commitment to a positive work environment and employee satisfaction within the no-code AI-native CRM and workflow automation sector.
Creatio Profile
HQ Location
280 Summer St., 6th Floor, Boston, MA 02210
Employees
501-1000
Social
Financials
PRIVATE
