Service Creatio Overview
Service-creatio is a no-code, intelligent service management platform designed to boost customer satisfaction. It offers a full-cycle solution with maximum flexibility.
Use Cases
Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using Service Creatio.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Service Creatio.
Service Creatio Use-Cases and Business Priorities: Customer Satisfaction Data
Service Creatio works with different mediums / channels such as Phone Calls. and E-Mail.
Service Creatio's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Service Creatio support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Service Creatio analytics capabilities include Analytics, and Custom Reports.
Reviews
"...I know many cases when the deal was not closed successfully just because a sales rep did not provide necessary information on time or forgot to follow-up...." Peer review by Valentine H., CMO, Manufacturing
Service Creatio, Cayzu Help Desk, Qminder, VictorOps, LiveAgent, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Service Creatio
Top Industries
- Computer Software
- Information Technology and Services
- Professional Training & Coaching
Popular in
- Small Business
- Mid Market
- Enterprise
Service Creatio is popular in Computer Software, Information Technology And Services, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Service Creatio Use Cases
How efficiently Does Service Creatio manage your Engagement Management?
How efficiently Does Service Creatio manage your Communication Management?
How efficiently Does Service Creatio manage your Campaign Management?
How does Service Creatio facilitate Forecasting?
What solutions does Service Creatio provide for Customer Case Management?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Service Creatio solved their Help Desk needs. Cuspera uses 504 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY Saskatchewan Blue Cross
CASE STUDY Nucleus
Frequently Asked Questions(FAQ)
for Service Creatio
What is Service Creatio?
Service Creatio is a comprehensive cloud solution that allows the management of customer requests and automates service operations by following predefined processes for full-cycle service management.
Service Creatio keeps the information on all the customers in a unified database, and intelligent data scientist enriches the system with available information from the open sources. Users are also able to automate the contact center, allowing service agents to more effectively manage their daily tasks in a single-window interface, and allowing supervisors to easily track the performance of service reps.
Key features include contact management and communication tools, case management, knowledge management, synchronization tools and a system designer.
What is Service Creatio used for?
What are the top features of Service Creatio?
Who uses Service Creatio?
What are Service Creatio alternatives?
Where is Service Creatio located?
Peers used Service Creatio for engagement management and communication management
Service Creatio Competitors
Service Creatio Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (53) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (53) |
Software Failure Risk Guidance
?for Service Creatio
Overall Risk Meter
Top Failure Risks for Service Creatio
Creatio News
Bits In Glass Joins Creatio as Premier Partner to Advance Innovation in Manufacturing & Distribution
Bits In Glass has joined Creatio as a Premier Partner to drive innovation in the manufacturing and distribution sectors. This partnership will combine Bits In Glasss expertise with Creatios AI-native no-code workflow automation and CRM platform, aiming to deliver advanced digital transformation solutions for manufacturers and distributors.
Creatio embeds AI agents across CRM and workflow automation platform
Creatio launched release 8.3, named Twin, embedding AI agents throughout its no-code CRM and workflow automation platform. The update delivers advanced natural language capabilities and real-time automation, integrating deeply with web, mobile, and productivity tools like Microsoft Outlook and Teams. This release enables conversational assistance tailored to company-specific needs, advancing AI-driven process automation for enterprise users.
Creatio Launches 8.3 "Twin" Release, Further Advancing Native AI Capabilities with New Agents and Superior No-Code Automation - citybiz
Creatio has launched version 8.3, called the "Twin" release, introducing advanced native AI capabilities, new AI-powered agents, and enhanced no-code automation tools. This update strengthens Creatio's position as an AI-native platform for automating CRM and workflow processes, enabling organizations to streamline operations with greater flexibility and intelligence.
Creatio Launches 8.3 "Twin" Release, Further Advancing Native AI Capabilities with new Agents and Superior No-Code Automation | Creatio
Creatio has launched version 8.3, called the "Twin" release, enhancing its AI-native no-code platform with advanced AI agents and improved automation features. The update strengthens Creatio's composable architecture, enabling faster application development and deeper workflow automation for CRM, sales, marketing, and service processes across industries.
Creatio Profile
HQ Location
280 Summer St., 6th Floor, Boston, MA 02210
Employees
501-1000
Social
Financials
PRIVATE
