Service Creatio Overview
Service-creatio is a no-code, intelligent service management platform designed to boost customer satisfaction. It offers a full-cycle solution with maximum flexibility.
Use Cases
Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using Service Creatio.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Service Creatio.
Service Creatio Use-Cases and Business Priorities: Customer Satisfaction Data
Service Creatio works with different mediums / channels such as Phone Calls. and E-Mail.
Service Creatio's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Service Creatio support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Service Creatio analytics capabilities include Analytics, and Custom Reports.
Reviews
"...It puts together all the sales, accounts, campaigns, marketing tools, financial reports, staff performance, emails, calendar etc...." Peer review by Valerie .
Service Creatio, GrooveHQ, Hiver, CRMdesk, Helprace, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Service Creatio
Top Industries
- Computer Software
- Information Technology and Services
- Professional Training & Coaching
Popular in
- Small Business
- Mid Market
- Enterprise
Service Creatio is popular in Computer Software, Information Technology And Services, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Service Creatio Use Cases
How can Service Creatio optimize your Engagement Management Workflow?
Why is Service Creatio the best choice for Communication Management?
How can Service Creatio optimize your Campaign Management Workflow?
How does Service Creatio facilitate Forecasting?
How does Service Creatio facilitate Customer Case Management?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Service Creatio solved their Help Desk needs. Cuspera uses 504 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Computer Software
|
Computer Software |
CASE STUDY NucleusRead More |
Frequently Asked Questions(FAQ)
for Service Creatio
What is Service Creatio?
Service Creatio is a comprehensive cloud solution that allows the management of customer requests and automates service operations by following predefined processes for full-cycle service management.
Service Creatio keeps the information on all the customers in a unified database, and intelligent data scientist enriches the system with available information from the open sources. Users are also able to automate the contact center, allowing service agents to more effectively manage their daily tasks in a single-window interface, and allowing supervisors to easily track the performance of service reps.
Key features include contact management and communication tools, case management, knowledge management, synchronization tools and a system designer.
What is Service Creatio used for?
What are the top features of Service Creatio?
Who uses Service Creatio?
What are Service Creatio alternatives?
Where is Service Creatio located?
Peers used Service Creatio for engagement management and communication management
Service Creatio Competitors
Service Creatio Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (53) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (53) |
Software Failure Risk Guidance
?for Service Creatio
Overall Risk Meter
Top Failure Risks for Service Creatio
creatio News
Creatio and IBOTIX LLP Partner to Advance AI-Driven Business Automation Worldwide
Creatio and IBOTIX LLP have partnered to enhance AI-driven business automation globally.
Creatio Partners with NeoAddition to Deliver Digital Transformation Opportunities to More Businesses in North America
Creatio partners with NeoAddition to offer digital transformation opportunities to more businesses in North America.
Creatio Partners with Big Sister AI to Further Transform Sales Team Productivity with AI-Driven Solutions
Creatio partners with Big Sister AI to enhance sales team productivity using AI-driven solutions.
creatio Profile
HQ Location
280 Summer St., 6th Floor, Boston, MA 02210
Employees
501-1000
Social
Financials
PRIVATE
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