Service Creatio Overview
Service-creatio is a no-code, intelligent service management platform designed to boost customer satisfaction. It offers a full-cycle solution with maximum flexibility.
Use Cases
Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using Service Creatio.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Service Creatio.
Service Creatio Use-Cases and Business Priorities: Customer Satisfaction Data
Service Creatio works with different mediums / channels such as Phone Calls. and E-Mail.
Service Creatio's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and Service Creatio support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Service Creatio analytics capabilities include Analytics, and Custom Reports.
Reviews
"...bpm'online has allowed us to discover several issues within our organization; those issues are related to follow-up and the sharing of information regarding customers, quotes & sales...." Peer review by Ashley H., Sales and Marketing Coordinator, Pharmaceuticals
Service Creatio, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Service Creatio
Top Industries
- Computer Software
- Information Technology and Services
- Professional Training & Coaching
Popular in
- Small Business
- Mid Market
- Enterprise
Service Creatio is popular in Computer Software, Information Technology And Services, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Service Creatio Use Cases
What benefits does Service Creatio offer for Engagement Management?
How can Service Creatio optimize your Communication Management Workflow?
How efficiently Does Service Creatio manage your Campaign Management?
What Are the key features of Service Creatio for Forecasting?
How can Service Creatio optimize your Customer Case Management Workflow?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Service Creatio solved their Help Desk needs. Cuspera uses 504 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Computer Software
|
Computer Software |
CASE STUDY NucleusRead More |
Frequently Asked Questions(FAQ)
for Service Creatio
What is Service Creatio?
Service Creatio is a comprehensive cloud solution that allows the management of customer requests and automates service operations by following predefined processes for full-cycle service management.
Service Creatio keeps the information on all the customers in a unified database, and intelligent data scientist enriches the system with available information from the open sources. Users are also able to automate the contact center, allowing service agents to more effectively manage their daily tasks in a single-window interface, and allowing supervisors to easily track the performance of service reps.
Key features include contact management and communication tools, case management, knowledge management, synchronization tools and a system designer.
What is Service Creatio used for?
What are the top features of Service Creatio?
Who uses Service Creatio?
Where is Service Creatio located?
Peers used Service Creatio for engagement management and communication management
Service Creatio Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (53) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (53) |
Software Failure Risk Guidance
?for Service Creatio
Overall Risk Meter
Top Failure Risks for Service Creatio
creatio News
NovelVox Partners with Creatio to Empower Agents with Connected Workspace
NovelVox partners with Creatio to enhance agents' efficiency through a connected workspace.
Creatio Unveils the Future of Human and Digital Talent and AI-Native CRM in a Live ...
Creatio presents advancements in human and digital talent and AI-native CRM during a live executive presentation.
Creatio and IBOTIX LLP Partner to Advance AI-Driven Business Automation Worldwide
Creatio and IBOTIX LLP have partnered to enhance AI-driven business automation globally.
creatio Profile
HQ Location
280 Summer St., 6th Floor, Boston, MA 02210
Employees
501-1000
Social
Financials
PRIVATE
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