VictorOps Overview
VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Sales Call Management, as the business use cases that they have been most satisfied with while using VictorOps.
Business Priorities
Shorten Ramp Up Time is the most popular business priority that customers and associates have achieved using VictorOps.
VictorOps Use-Cases and Business Priorities: Customer Satisfaction Data
VictorOps works with different mediums / channels such as Phone Calls. Chat. E-Mail etc.
VictorOps's features include Alerts: Popups & Notifications, Personalization, and Ticketing. and VictorOps support capabilities include Phone Support, Email Support, 24/7 Support, etc. also VictorOps analytics capabilities include Custom Reports, and Analytics.
Reviews
"...About VictorOps VictorOps is a cloud-based help desk solution that enables businesses to manage on-call schedules and rotation of roles for resolving incidents...." Peer review
VictorOps, NinjaOne (formerly NinjaRMM), Giva, Cayzu Help Desk, Service Creatio, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for VictorOps
Top Industries
- Computer Software
- Information Technology and Services
- Non-Profit Organization Management
Popular in
- Mid Market
- Enterprise
- Small Business
VictorOps is popular in Computer Software, Information Technology And Services, and Non-Profit Organization Management and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on VictorOps Use Cases
How efficiently Does VictorOps manage your Helpdesk Management?
What makes VictorOps ideal for Collaboration?
What Are the key features of VictorOps for Sales Call Management?
How efficiently Does VictorOps manage your Sending & Publishing Communications?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well VictorOps solved their Help Desk needs. Cuspera uses 600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY Progressive Insurance
CASE STUDY Singapore Airlines
CASE STUDY Heineken
CASE STUDY Carrefour
Frequently Asked Questions(FAQ)
for VictorOps
What are the top features of VictorOps?
Who uses VictorOps?
What are VictorOps alternatives?
Where is VictorOps located?
Peers used VictorOps for helpdesk management and collaboration
VictorOps Competitors
VictorOps Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
VictorOps Integrations
VictorOps integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for VictorOps
Software Failure Risk Guidance
?for VictorOps
Overall Risk Meter
Top Failure Risks for VictorOps
Splunk LLC News
Amid AI-Powered Cyberattacks, Critical Need For Connected Security Operations: Splunk Report
Splunks latest report highlights a surge in AI-driven cyberattacks, stressing the urgent need for integrated security operations across enterprises. The report details how organizations face increased attack volume and sophistication, with AI accelerating threat detection and response requirements. Splunk advocates for unified security platforms to improve resilience, visibility, and incident response in the evolving cybersecurity landscape.
ESET announces major integration with Splunk SIEM - WRIC
ESET has announced a major integration with Splunk SIEM, enabling organizations to leverage ESETs cybersecurity solutions within the Splunk security information and event management platform. This collaboration enhances threat detection and incident response capabilities for enterprise security teams.
Splunk launches inventory tool to simplify OpenTelemetry monitoring - Network World
Splunk has introduced a new inventory tool designed to simplify the monitoring of OpenTelemetry, enhancing data analytics capabilities for users.
Splunk Advances OpenTelemetry Experience with New Innovations to Boost Digital Resilience
Splunk introduces new innovations in OpenTelemetry to enhance digital resilience.
Splunk LLC Profile
Company Name
Splunk LLC
Company Website
https://www.splunk.com/HQ Location
270 Brannan St, San Francisco, California 94107, US
Employees
1001-5000
Social
Financials
IPO
