VictorOps Overview
VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Sales Call Management, as the business use cases that they have been most satisfied with while using VictorOps.
Business Priorities
Shorten Ramp Up Time is the most popular business priority that customers and associates have achieved using VictorOps.
VictorOps Use-Cases and Business Priorities: Customer Satisfaction Data
VictorOps works with different mediums / channels such as Phone Calls. Chat. E-Mail etc.
VictorOps's features include Alerts: Popups & Notifications, Personalization, and Ticketing. and VictorOps support capabilities include Phone Support, Email Support, 24/7 Support, etc. also VictorOps analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Alerts us when stuff is not working Ability to start Bridge conference calls and also the alerts that are sent...." Peer review by User in Computer Software, Computer Software
Peer review evidence (same sources as the product rating summary)
"...Great support that helped us setup quickly...." Peer review by Peter W, Chief Operating Officer, Media Production
"...I also love the fact that they are a local company so we are able to collaborate with them in person...." Peer review by Cameron H, Site Reliability Engineer, Internet
"...VictorOps is on-call management with a focus on actually solving the problem...." Peer review by Jurnell Cockhren, Founder, Sophicware
VictorOps, NinjaOne (formerly NinjaRMM), Giva, Cayzu Help Desk, Service Creatio, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for VictorOps
Top Industries
- Computer Software
- Information Technology and Services
- Non-Profit Organization Management
Popular in
- Mid Market
- Enterprise
- Small Business
VictorOps is popular in Computer Software, Information Technology And Services, and Non-Profit Organization Management and is widely used by Mid Market, Enterprise, and Small Business.
VictorOps Customer wins, Customer success stories, Case studies
How does VictorOps address your Helpdesk Management Challenges?
What solutions does VictorOps provide for Collaboration?
How does VictorOps address your Sales Call Management Challenges?
How efficiently Does VictorOps manage your Sending & Publishing Communications?
11 buyers and buying teams have used Cuspera to assess how well VictorOps solved their Help Desk needs. Cuspera uses 600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Frequently Asked Questions(FAQ)
for VictorOps
What are the top features of VictorOps?
Who uses VictorOps?
What are VictorOps alternatives?
Where is VictorOps located?
VictorOps Competitors
VictorOps Features
- Low
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
VictorOps Integrations
VictorOps integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for VictorOps
Software Failure Risk Guidance
?for VictorOps
Overall Risk Meter
Top Failure Risks for VictorOps
Splunk LLC News
Splunk Enterprise Vulnerability Exploited in Attacks Days After ...
Splunk has released patches for a critical vulnerability in Splunk Enterprise, identified as CVE-2026-20253, which is being actively exploited. The vulnerability allows unauthenticated attackers to perform file operations via a PostgreSQL service endpoint. Organizations are urged to update to the fixed versions, as the flaw has been added to CISA's Known Exploited Vulnerabilities list.
Splunk CVE-2026-20253: Unauthenticated Remote Code Execution ...
Splunk disclosed a critical security vulnerability (CVE-2026-20253) in Splunk Enterprise, allowing unauthenticated remote code execution. The flaw, with a CVSS score of 9.8, affects specific versions and requires urgent patching. The vulnerability involves an unauthenticated arbitrary file creation flaw in the PostgreSQL sidecar service. Organizations are advised to apply patches immediately to mitigate potential exploitation.
CISA KEV: Patch Splunk CVE-2026-20253 Missing Authentication Now
CISA added a critical vulnerability in Splunk Enterprise, CVE-2026-20253, to its Known Exploited Vulnerabilities Catalog. This flaw allows unauthenticated access to create or truncate files, posing a significant risk to security infrastructure. Splunk has released patches for affected versions, emphasizing the need for immediate updates to maintain security integrity.
Critical Splunk Vulnerability Actively Exploited
A critical vulnerability in Splunk, CVE-2026-20253, is being actively exploited. The flaw allows unauthenticated access to the PostgreSQL sidecar service, enabling file operations without login. Splunk urges immediate upgrades to patched versions or disabling the service. CISA has added this vulnerability to its Known Exploited Vulnerabilities catalog.
Splunk LLC Profile
Company Name
Splunk LLC
Company Website
https://www.splunk.com/HQ Location
270 Brannan St, San Francisco, California 94107, US
Employees
1001-5000
Social
Financials
IPO