VictorOps Overview
VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Sales Call Management, as the business use cases that they have been most satisfied with while using VictorOps.
Business Priorities
Shorten Ramp Up Time is the most popular business priority that customers and associates have achieved using VictorOps.
VictorOps Use-Cases and Business Priorities: Customer Satisfaction Data
VictorOps works with different mediums / channels such as Phone Calls. Chat. E-Mail etc.
VictorOps's features include Alerts: Popups & Notifications, Personalization, and Ticketing. and VictorOps support capabilities include Phone Support, Email Support, 24/7 Support, etc. also VictorOps analytics capabilities include Custom Reports, and Analytics.
Reviews
"...very configurable, easy to start and manage calls Flexibility of product, continuous releasing of new features and improvement of existing UI...." Peer review by Verified Reviewer, Information Technology and Services, 10,001+ employees, Information Technology and Services
VictorOps, NinjaOne (formerly NinjaRMM), Giva, Cayzu Help Desk, Service Creatio, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for VictorOps
Top Industries
- Computer Software
- Information Technology and Services
- Non-Profit Organization Management
Popular in
- Mid Market
- Enterprise
- Small Business
VictorOps is popular in Computer Software, Information Technology And Services, and Non-Profit Organization Management and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on VictorOps Use Cases
Why is VictorOps the best choice for Helpdesk Management?
How does VictorOps facilitate Collaboration?
How can VictorOps optimize your Sales Call Management Workflow?
How does VictorOps facilitate Sending & Publishing Communications?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well VictorOps solved their Help Desk needs. Cuspera uses 600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY The University of Fribourg
CASE STUDY AutoNation
CASE STUDY Honda
CASE STUDY Lingnan University
CASE STUDY Alaska Airlines
CASE STUDY easyJet
Frequently Asked Questions(FAQ)
for VictorOps
What are the top features of VictorOps?
Who uses VictorOps?
What are VictorOps alternatives?
Where is VictorOps located?
Peers used VictorOps for helpdesk management and collaboration
VictorOps Competitors
VictorOps Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (44) |
| Analytics | Read Reviews (6) |
VictorOps Integrations
VictorOps integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for VictorOps
Software Failure Risk Guidance
?for VictorOps
Overall Risk Meter
Top Failure Risks for VictorOps
Splunk LLC News
Splunk Named a Leader in the Gartner® Magic Quadrant for Observability Platforms for the Third Consecutive Year
Splunk has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for the third consecutive year. This accolade highlights Splunk's strong vision and execution capabilities in observability, supported by its global reach, loyal customer base, and innovations in AI. The recognition underscores Splunk's strategic role in helping organizations achieve digital resilience.
Splunk ANZ CTO on the opportunities observability brings partners - CRN Australia
Splunk's ANZ CTO, Craig Magee, highlights the strategic opportunities for partners in observability and AI data management. He emphasizes the role of partners in simplifying tools and engaging more deeply with Splunk's customers. Magee advocates for a shift from transactional to strategic partnerships, leveraging partners' expertise to navigate AI challenges and enhance customer engagement.
Komdigi , Indosat , Cisco and Nvidia create AI Center of Excellence
Cisco and Nvidia are collaborating with Komdigi and Indosat to establish an AI Center of Excellence in Indonesia. This initiative includes a sovereign security operations center powered by Splunk and Cisco's managed security services, aiming to enhance AI infrastructure and digital skills in Indonesia by 2027.
Splunk Attack Range 4.0 Enables Detection Teams to Emulate Adversary Behavior
Splunk has released Attack Range 4.0, a major update to its open-source cybersecurity simulation platform. This release enables detection teams to emulate adversary behavior more effectively, accelerating threat detection and response. Attack Range 4.0 introduces enhanced automation, improved adversary emulation capabilities, and streamlined integration with Splunks security analytics tools, supporting advanced security operations and incident response.
Splunk LLC Profile
Company Name
Splunk LLC
Company Website
https://www.splunk.com/HQ Location
270 Brannan St, San Francisco, California 94107, US
Employees
1001-5000
Social
Financials
IPO
