VictorOps Overview
VictorOps, now Splunk On-Call, automates scheduling and routing to accelerate incident response. Machine learning reduces downtime and provides valuable insights.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Sales Call Management, as the business use cases that they have been most satisfied with while using VictorOps.
Business Priorities
Shorten Ramp Up Time is the most popular business priority that customers and associates have achieved using VictorOps.
VictorOps Use-Cases and Business Priorities: Customer Satisfaction Data
VictorOps works with different mediums / channels such as Phone Calls. Chat. E-Mail etc.
VictorOps's features include Alerts: Popups & Notifications, Personalization, and Ticketing. and VictorOps support capabilities include Phone Support, Email Support, 24/7 Support, etc. also VictorOps analytics capabilities include Custom Reports, and Analytics.
Reviews
"...very configurable, easy to start and manage calls...." Peer review by User
VictorOps, AlertOps, GoTo Resolve, osTicket, Azuredesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for VictorOps
Top Industries
- Computer Software
- Information Technology and Services
- Non-Profit Organization Management
Popular in
- Mid Market
- Enterprise
- Small Business
VictorOps is popular in Computer Software, Information Technology And Services, and Non-Profit Organization Management and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on VictorOps Use Cases
How can VictorOps optimize your Helpdesk Management Workflow?
How does VictorOps address your Collaboration Challenges?
What makes VictorOps ideal for Sales Call Management?
How does VictorOps address your Sending & Publishing Communications Challenges?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well VictorOps solved their Help Desk needs. Cuspera uses 600 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Frequently Asked Questions(FAQ)
for VictorOps
What are the top features of VictorOps?
Who uses VictorOps?
What are VictorOps alternatives?
Where is VictorOps located?
VictorOps Competitors
VictorOps Features
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FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (44) |
Analytics | Read Reviews (6) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (44) |
Analytics | Read Reviews (6) |
VictorOps Integrations
VictorOps integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for VictorOps
Overall Risk Meter
Top Failure Risks for VictorOps
Splunk LLC News
Cisco amps up Splunk observability platform - Network World
Cisco enhances Splunk's observability platform, improving data insights and monitoring capabilities.
Splunk Empowers Organizations with Unified Visibility and Actionable Business Insights ...
Splunk introduces new innovations in its observability portfolio to enhance IT visibility, improve data control, and boost digital resilience for organizations.
Presidio Expands Splunk Services with the Acquisition of Kinney Group Business
Presidio acquires Kinney Group to enhance Splunk services, boosting machine data analytics for security and operational efficiency, empowering clients with data-driven insights.
Splunk LLC Profile
Company Name
Splunk LLC
Company Website
https://www.splunk.com/HQ Location
270 Brannan St, San Francisco, California 94107, US
Employees
1001-5000
Social
Financials
IPO