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Compare Crowded Community vs Google Voice

Comparison Summary

For Crowded Community vs Google Voice comparison, Our AI algorithm looked at 2842 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Crowded Community and Google Voice to solve their respective business needs.

Pros and cons of Crowded Community and Google Voice

Crowded Community is more suited to businesses that require Engagement Management with User Generated Content and Helpdesk Management where as Google Voice is focused towards Sales Call Management with Phone Calls and Conference Call Management with Offline .

Both Crowded Community and Google Voice are Community Management software, peers recommend Crowded Community for knowledge management and community building where as Google Voice is more known for conference call management .

logo Crowded Community

Focus area

Crowded Community is better than Google Voice for

Software Failure Risk

  • low

logo Google Voice

Focus area

Google Voice is better than Crowded Community for

Software Failure Risk

  • medium

About

Crowded Online Community Software

Google Voice: Smart voice calling on all your devices

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

32

56

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



helpdesk management


community building


knowledge management


content management

content publishing


communication management

sending & publishing communications



generation of new leads


social media management

social media analytics

scheduling post to social media


competitive intelligence


training & onboarding




loyalty management

customise loyalty program


trade show marketing



segmentation and targeting



call transcription



sales call management

call transcription


conference call management


contact list management



sales document management



workflow management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Acquire customers

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • offline

  • mobile

  • events

  • trade shows

  • e-mail

  • mobile app

  • video

  • chat

  • social media

  • Skype

  • user generated content

  • blogs

  • website

  • on premises

  • review sites

  • Amazon

  • Facebook

  • games

  • display advertisement

  • print media

  • magazine

  • mass media

  • promotions

  • out of home

  • brochure

  • point of sale

  • television

  • Whatsapp

  • Slack

  • See 28 more
  • phone calls

  • text SMS

  • offline

  • mobile

  • events

  • trade shows

  • e-mail

  • mobile app

  • video

  • chat

  • social media

  • Skype

  • user generated content

  • blogs

  • website

  • on premises

  • review sites

  • Amazon

  • Facebook

  • games

  • display advertisement

  • print media

  • magazine

  • mass media

  • promotions

  • out of home

  • brochure

  • point of sale

  • television

  • Whatsapp

  • Slack

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting